DMP-107
(260-2821)               Troubleshooting              Faxback Doc. # 33314


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The printer does not print.   | 1. Power is not getting to the printer.    
The POWER indicator does not  | *  Check the power cord and power switch.  
light.                        |                                            
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The printer does not print.   | 1. The connection to the computer is not   
The POWER indicator is lit.   |    correct.                                
                              | *  Check that the cable connecting the     
                              |    printer and computer is correctly       
                              |    connected.                              
                              | 2. The ribbon cassette is not properly     
                              |    installed.                              
                              | *  Install the ribbon cassette correctly.  
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The printer is operating      | 1. The paper is jammed in the printer.     
properly, but the paper is    | *  Remove the paper and reinsert it        
not feeding through properly. |    properly.                               
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The print is light or         | 1. The ribbon cassette is not properly     
smeared.                      |    installed.                              
                              | *  Properly install the ribbon cassette.   
                              | 2. The ink ribbon is old or is worn out.   
                              | *  Replace the old ribbon cassette with a  
                              |    new one.                                
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The POWER indicator is        | 1. An error condition has been detected.   
blinking.                     | *  Turn the power OFF and then back ON     
                              |    again.                                  
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If the trouble cannot be corrected after making the above check-up and
adjustment, check for secure contacts on all connectors.  If you cannot
eliminate the problem, take the printer to your Radio Shack store for
repair.

(BKL-02/19/96)