6033/6066  (250-0403/404/412)  Troubleshooting          Faxback Doc. # 2771

If the computer does not start, check the following:

Are all the cables properly connected to the computer?

If you have installed an add-in board, have you installed it correctly.

Is the voltage setting of the power supply set to 115 V, or 230 V if your
power outlet uses that voltage?

If the computer starts, but nothing appears on the screen, check the
following:

Is the monitor cable attached to the monitor port on the back of the
computer?   Is the monitor turned on?  Are the brightness and contrast
 knobs correctly adjusted?  Check your monitor manual.

Is your software correctly configured for your monitor and video adapter?
Check the software user's manual.

If you installed an add-in video board, have you installed and configured
it correctly. Is the on-board video disabled?

If the computer comes on, but does not finish booting, check the
following:

Are the Num Lock, Caps Lock, and Scroll Lock lights flashing?  If so,
type the user password.

Does the computer beep more than once when you turn it on?  The computer
might not be configured correctly.  Run System Setup to fix the
configuration.

If the computer still beeps more than once, your computer may have
a technical malfunction.  Contact your reseller for assistance.

Does a configuration error message appear on the screen?  If so, run
System Setup (CTL+ALT+ESC) to correct the problem.

Does the computer report a CMOS or battery failure error?  Run System
Setup to check your configuration.  If the configuration settings are
lost, the computer battery has run out and needs to be replaced.

If the computer boots but your printer doesn't print, make sure the
printer is properly connected and turned on.  Most printers require that
you install printer driver software before the printer works correctly 
with the computer.

If the computer boots but does not run properly, is the computer unable
to use a hard disk you installed?  Make sure it is configured in System
Setup.  Also, make sure you have partitioned and formatted the drive.
(See your DOS documentation).

If the computer loads Windows, but the display gets scrambled when you
run DOS applications, are you using an appropriate video driver?  You
should use either the windows "VGA" driver or the Cirrus Logic video
driver.

(SMC/tmc-03/31/95)