IBM Aptiva C66 (250-0458) Software Recovery Faxback Doc. # 34532 Your Aptiva computer comes with preinstalled system and program files. If you accidentally erase any of these files, or if some of these files become corrupted when you install a new program, you can recover them. To recover lost or corrupted files that were installed at the factory, you need the Product Recovery CD-ROM. The recovery process formats the hard drive, erasing all the files there, and then installs new copies for the system and program files on the clean drive. To protect your personal data and any special system configuration, you should make regular backups of your data and configuration files. You will need these backup copies if you ever need to recover your system. See the online Aptiva Helper for help with backing up system files. It's a good idea to duplicate the directory structure that is on your hard drive when you make backup copies of files. Otherwise, you need to keep notes about where your files belong on the hard drive. If you ever have to recover your system, you will need to copy your personal data and configuration files back to their original hard drive location. To recover the factory installed system and program files, follow these steps: 1. Make sure your computer is turned on. 2. Insert the Product Recover CD-ROM in your CD-ROM drive. 3. Make sure you do not have a diskette or CD-ROM in any other drive. 4. Turn off your computer. 5. Wait 30 seconds. 6. Turn on your monitor and system unit. 7. When you see the Aptiva Product Recovery Menu, use the arrow keys to select Recover all Original Aptiva Software. Press the Enter key. 8. After the Aptiva software has been reinstalled, copy your personal configuration and data files back into their original directories on the hard drive. Depending on how your startup devices are defined, you might not be able to use the Product Recovery CD-ROM to recover a system that will not start on its own. For example, your computer might not to read the CD-ROM at all if it reads first from the hard drive that contains corrupted operating system files. For instructions on selecting startup devices in the Setup Utility, see "Configuring startup options" on page 45. See the online Aptiva Helper for instructions on recovering specific files, such as Mwave drivers and files your computer uses to create the graphical user interface (your desktop). (BR/BKL-09/05/96)