IBM Aptiva C66
(250-0458)     Troubleshooting - MWAVE Multimedia     Faxback Doc. # 34536

If the problem is:                  Here's what to do:

You don't hear sound from           Set the modem to operate at a lower
the audio program when you          transfer rate.  See "Mwave Help" in
start the modem.                    the Mwave group.

You can't play or record            Close the speaker phone program when
messages when a speaker             you want to play or record messages.
phone program is running.

You don't hear sound and            Make sure the I/O adapter settings in
the modem doesn't work after        the Windows 95 Device Manager match
you change the I/O address          the jumper settings on the Mwave
jumpers on the Mwave card.          adapter card.  For instructions on
                                    changing Mwave adapter card settings,
                                    see "Starting and using the Windows 95
                                    Device Manager" on page 82 and
                                    "Setting jumpers on the Mwave card" on
                                    page 90.

Note:  If any of these problems continue after taking the actions listed,
       check your online Aptiva Helper or the Guide to HelpWare and All
       the Extras folder for information on obtaining service.

(BR/BKL-09/06/96)