DX-380  (200-0213)             Troubleshooting         Faxback Doc. # 16717

The receiver should give you years of trouble-free service if you follow
the care instructions given in this manual.  If you do have problems, the
chart below might help you solve them.

If you still have problems after following the suggestions below, take
the receiver to your local Radio Shack store where our personnel will
assist you.

Problem                                   Cause/Remedy

Display dim, incorrect, or.               Radio and back-up batteries are
does not appear                           weak or dead.

                                          Temperature or humidity is too
                                          high.

E flashes on the display                  Receiver is not connected to
                                          primary power source.

                                          You are using radio batteries as
                                          primary power source and the
                                          batteries are weak or dead.

No sound                                  Radio batteries are weak.

                                          VOL is set too low.

                                          Headphones are plugged into
                                          receiver.  (This disconnects
                                          the receiver's internal speaker.)

                                          AC or DC adapter is not firmly
                                          plugged in.

                                          AC or DC adapter is plugged into
                                          receiver but not plugged into
                                          power source.  (Plugging an
                                          adapter into the receiver auto-
                                          matically disconnects the radio
                                          batteries.)

Weak or intermittent sound                Radio batteries are weak.

                                          Antenna needs adjusting.

                                          Metal is blocking the signal.
                                          Move the receiver near a window
                                          when operating it inside a
                                          vehicle or metal frame building.

                                          Frequency needs fine tuning.
                                          See "Tuning."

Search stops where there is               This is caused by birdies -
no clear signal                           internally generated signals.
                                          Using an outdoor antenna might
                                          reduce these signals.  The
                                          following frequencies are prone
                                          to birdies:

                                             450 kHz
                                           3,844 kHz
                                           9,000 kHz
                                          10,250 kHz
                                          18,000 kHz
                                          20,490 kHz
                                          21,835 kHz
                                          21,868 kHz

Frequency does not change              FAST/FINE/LOCK is set to LOCK.
when you turn ROTARY TUNING

ROTARY TUNING and front                If KEY symbol appears on the
panel controls do not                  display, the lock switch is 
respond.                               set to the locked position.


(LB/all-08/28/95)