Motorola DPC-550 (170-1059) Troubleshooting Faxback Doc. # 15578 If you experience operating difficulties, check the following before making a call for service. If the telephone is equipped with Vehicular Speaker Phone (V.S.P.), do you hear excessive feedback noise during a V.S.P. call? Because of audio variations in the cellular system, excessive feedback noise or howling may sometimes be heard when a full duplex (if the telephone is so equipped) V.S.P. call is placed or received. If this occurs, decrease the speaker volume using the volume control of the side of the handset. Motorola's full duplex Vehicular Speaker Phone is designated V.S.P. II. Have you unlocked the unit? The cellular telephone is inoperative when locked as indicated by the word LOCKED in the display. To unlock the telephone, enter the 3-digit lock code. The word LOCKED will disappear. Is the red NS (No Service) indicator lighted? This may indicate that you are outside the service area or in a marginal reception area. Marginal reception may also be indicated by a fast busy signal or alternating high-low sound when attempting to place a call. Have you programmed a unique operating mode into the unit? Constant flashing of the yellow ROAM or RM indicator or illumination of the red NO SVC or NS (no service) indicator while in the home service area may indicate an undesired roam characteristic choice has been selected. DIGITAL PERSONAL COMMUNICATOR & PORTABLE CELLULAR TELEPHONE BATTERY CHARGERS The AC overnight is an accessory item for use with the cellular portable telephone. The unit operates from the appropriate AC source with a recharge time of from 10 to 14 hours. The Nickle Cadmium battery may be recharged separately or while attached to the portable telephone. Charging is indicated by a yellow LED (light emitting diode) located on the front of the unit. Safety Instructions Before using the charger, read all of the following instructions and the cautionary markings on the charger and battery. CAUTION: To reduce the risk of injury, charge only Motorola Nickel-Cadmium batteries. Other batteries may burst causing personal injury and damage. Use of any attachments and accessories not approved by Motorola (including, but not limited to batteries, chargers, and adapters) may void the telephone's warranty. To reduce the risk of damage to adapter and cord, pull adapter rather than cord when unplugging adapter from wall outlet. Do not expose to rain or snow. Make sure cord is located so that it will not be stepped on, tripped over, or other wise subjected to damage or stress. Do not operate charger with damaged cord or adapter. Do not operate charger if it has been dropped or damaged in any way -- take it to a qualified service center. To reduce the risk of electric shock, unplug charger before attempting any maintenance or cleaning. We do not recommend charging the battery for an extended period of time (i.e. longer than 24 hours). Portable Charger Operation Battery attached to portable telephone: Plug the adapter into the appropriate AC outlet. Turn portable telephone off. Place the portable telephone in charger compartment with keypad facing forward. The yellow LED on the front of the charger will glow to indicate battery charging. Battery removed from portable telephone: Plug the adapter into the appropriate AC outlet. Place the battery in an upright position in the back of the charger compartment so that the battery contacts touch the charger contacts. A magnet inside the charger will hold the battery in place. The yellow LED on the front of the charger will glow to indicate battery charging. Portable Charger Maintenance If yellow LED does not glow when battery is set in place: Check to make sure the adapter is plugged in. Check battery pack and charger contacts to make sure contacts are clean and not shorted. If yellow LED still does not glow when battery is set in place take charger to a qualified service center. TELEPHONE NUMBER LABEL INSTALLATION INSTRUCTIONS A telephone number label sheet is provided with each Digital Personal Communicator and portable telephone. This sheet contains telephone labels with protective flaps. One of these labels should be typed and installed in the phone number recess on the phone. Step 1. Do not remove label from sheet. Fold flap with paper liner upward and secure in place with small piece of tape. Step 2. Place entire label sheet in typewriter and type phone number on matte surface of one label. Step 3. After phone number is typed on label, remove label sheet from typewriter, remove tape, and peel off paper liner from flap. Fold flap down over phone number and press securely to protect typed surface. Step 4. Remove label from label sheet and place in phone number label recess on flip of the Digital Personal Communicator phone or on the bottom of the portable phone. Press down all edges firmly to assure adhesion to phone. (Clean surface with isopropyl alcohol before attaching label). Type one label and install it in the recess provided on the flip of the Digital Personal Communicator phone or the bottom of the portable phone. Save the remaining labels for future use. (TE/all-06/08/95)