ET-152 Headset Telephone (430-0890) Troubleshooting Faxback Doc. # 17174 If the ET-152 Headset Telephone volume level drops or if the phone begins to make unusual sounds, determine if other phones on the same line have been picked up. In areas with low telephone voltage, the ET-152 might not operate when other phones are active on the same line. Hanging up the other phones should correct the problem. If you still have problems, immediately disconnect the ET-152. If other phones on the same line operate normally, the fault is in the ET-152 or its installation. If you are unable to locate the problem, take the ET-152 to your local RadioShack store for assistance.