ET-495 Deluxe Cordless Telephone
(430-0567)                 Troubleshooting            Faxback Doc. # 17962

We do not expect you to have any problems with your phone, but if you do,
the following guidelines might help.  If you still have problems, take the
phone to your local Radio Shack store where our personnel will assist you.

If someone picks up another phone on the same line, the volume level might
drop or you might hear unusual sounds.  If this happens, hang up the other
phone.

If your phone does not work or works poorly, be sure the phone line cord
and AC adapter are correctly and securely connected.  If the call is too
noisy hang up and redial the number.  If you still have problems, dis-
connect the phone.  If other phones on the same line work properly, the
fault is in this phone or its installation.  If you cannot locate the
problem, take your phone to your local Radio Shack store where our
personnel can assist you.

If interference is severe when you use the handset, try the following:

    Press CH to change the channel. 

    Keep the handset away from interference sources such as computers,
    remote control toys, wireless microphones, wireless alarm systems,
    wireless intercoms and room monitors, fluorescent lights, and elec-
    trical appliances.  If the interference is severe, turn off the
    interfering device.

If the handset's range decreases, try the following:

    Fully extend both antennas, and place the base's antenna in a vertical
    position.

    Return the handset to the cradle, and recharge the battery.

    Be sure neither antenna is touching a metal surface.

If the handset does not work, try the following:

    Be sure POWER is set to ON.

    Move the handset closer to the base.

    Be sure the handset's battery is charged.  (If the battery power is
    too low, it does not have enough power to light the BATT LOW
    indicator.)

    Fully extend both antennas, and place the base's antenna in a vertical
    position.

    With the handset turned on, return the handset to the cradle for
    5 seconds.  This resets the channel and security access code.

    The handset has a special circuit that protects it from static
    discharge.  The circuit turns off the handset if it receives a static
    discharge.  If the handset stops working, turn it off for a few
    seconds to reset this circuit.