TAD-1001
(430-0741)                 Troubleshooting            Faxback Doc. # 18452

We don't expect you to have problems with your TAD.  But, if you do, refer
to the following problem-solving information to find possible causes and
remedies.  If you try all of these remedies and still have problems,
contact your local Radio Shack store for assistance.

Problem                             Cause and Remedy

The TAD records a          Cause:  The caller hung up without leaving a
dial tone, a siren,                message or without using the maximum
beeping, or an                     time, and your local telephone company 
operator's voice                   does not send out CPC signals.
instead of a 
caller's message.          Remedy: Press NEXT/YES to play the next message.
___________________________________________________________________________

The TAD does not           Cause:   The phone line is not properly connected.
answer calls.              Remedy:  Check all phone line connections.

                           Cause:   The TAD is not plugged into the wall 
                                    outlet. 
                           Remedy:  Make sure the AC adapter is properly          
                                    connected to the TAD.

                           Cause:   There is not enough free memory to 
                                    record a message.

                           Remedy:  Erase messages.

                           Cause:   The TAD is not set to answer calls.
                           Remedy:  Press ANSWER.
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The outgoing               Cause:   You were too close to the microphone or
announcement is                     you spoke too loudly when recording your
distorted.                          announcement.

                           Remedy:  Re-record the announcement, speaking
                                    in a moderate tone of voice about 
                                    18 inches from the microphone.

                           Cause:   There was too much background noise in
                                    the room when you recorded the 
                                    announcement.

                           Remedy:  Re-record the announcement.
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The TAD does not           Cause:   You entered an incorrect remote
respond to remote                   operation security code.
commands.
                           Remedy:  Carefully re-enter your remote operation
                                    security code.  If the TAD fails to 
                                    respond, the remote operation security
                                    code might have reset to the default
                                    code.  Enter the default remote 
                                    operation security code (11).

                           Cause:   AC power failure.

                           Remedy:  Make sure that AC power is restored
                                    and the DC 9V adapter is properly 
                                    connected to the TAD.
_________________________________________________________________________ _

The TAD sounds             Cause:   The outgoing message is too short to 
three short beeps                   allow remote access.
when you access it         
by remote.                 Remedy:  Record a new outgoing message at least
                                    2 seconds long, at the TAD.

                           Cause:   The TAD's memory is full.
                           Remedy:  Erase messages at the TAD.

CONTROL BUTTONS

This table shows the purpose of each of the control buttons on the TAD.

Button                                  Purpose

PLAY                            Press to play messages.

                                Press to toggle between normal/double
                                speed playback.
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STOP/NO                         Press to stop or cancel the current 
                                operation.

                                Press while the TAD is not set to answer
                                calls to hear the current time and date.
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REPEAT                          Press while playing messages to repeat the
                                current message.

                                Press again to playback previous message.
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NEXT/YES                        Press while playing messages to skip to the 
                                next message.

                                Press while erasing messages to confirm 
                                erase.
___________________________________________________________________________

ANN PLAY/ANN REC                Press and release to play the outgoing 
                                announcement.

                                Press and hold down 2 seconds to record a 
                                new announcement.
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SET CODE/DATE                   Press to enter time/date/remote/record
                                time setup.
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ANSWER                          Press to set the TAD to answer calls.
___________________________________________________________________________

ERASE MSG                       Press while playing messages to erase a
                                single message.

                                Press while the TAD is not set to answer 
                                calls to erase all messages.


(PH 10/26/95)