ET-531 10-Channel Cordless Telephone
(430-1031)                 Troubleshooting            Faxback Doc. # 18678

We do not expect you to have any problems with your telephone, but if you
do, these suggestions might help.  If you still have problems, check other
phones on the same line to see if they work properly.  If they do and the
problem does not seem to be with your phone service, take your phone to
your local Radio Shack store for assistance.

Problem                      Solution

The handset does not work.   *  Press TALK on the handset.
                             *  Move the handset closer to the base. 
                             *  Be sure the phone line cord and AC adapter 
                                are correctly and securely connected.
                             *  Be sure the battery is charged.
                             *  Fully extend the base's antenna vertically.
                             *  Return the handset to the cradle for 5 
                                seconds, and then try again.
                             *  Check the handset and base's charging 
                                contacts.  If they are dirty, clean them 
                                with a pencil eraser.

Volume drops or you hear     *  Someone has picked up another phone on the 
unusual sounds on the line.     same line.  Hang up the other phone.

Call is noisy.               *  Press CHANNEL to switch to another channel.
                             *  Do not mount the base near appliances or 
                                large metal objects.
                             *  Hang up and redial the number.
                             *  Keep the handset away from interference 
                                sources such as computers; remote control 
                                toys; wireless microphones, alarm systems, 
                                intercoms and room monitors; fluorescent 
                                lights; and electrical appliances.  If the 
                                interference is severe, turn off the 
                                interfering device.
                             *  Fully extend the base's antenna vertically.

The handset's range decreases*  Fully extend the base's antenna vertically.
                             *  Be sure the antenna is not touching a metal 
                                surface.
                             *  Return the handset to the cradle, and 
                                recharge the battery.

Receiver sound flutters or   *  Be sure the battery is charged.
fades.                       *  Fully extend the base's antenna vertically.
                             *  Be sure the battery is charged.
                             *  Move the handset closer to the base.

Can make calls, but tele-    *  Handset's RINGER must be set to ON to ring.
phone does not ring.         *  Telephone company might be using unusual 
                                ringing methods.  Your telephone is
                                designed for standard straight line bridged
                                ringing.

Can receive calls, but can-  *  Set the TONE/PULSE switch correctly for the 
not make calls.                 type of service.

You cannot answer/make a     *  The phone might be receiving interference 
call and the handset sounds     from another RF signal; or, if the handset 
an error tone when you lift     is away from the base during a long period 
it from the base or press       of AC power failure, the phone might lose 
TALK.                           its Security Access code.  Return the 
                                handset to the base for a few seconds.

Mem Clear not working as     *  To clear a memory position so no number is
per manual.                     stored in it, press MEMORY twice, then
                                press the memory location number.  A long
                                beep sounds.  The phone number is now
                                cleared from memory.  A fast beeping
                                pattern indicates that your clearing was
                                unsuccessful.  Try the process again.


REPLACING THE BATTERY

If you follow the instructions in "Charging the Battery", (see Faxback Doc.
# 18677) the supplied battery should last about one year.  When the battery
loses its ability to fully charge, order a 3.6 bolt, 400 milliamp battery 
with a connector that fits the connector in the battery compartment.  You 
can order a replacement battery through your local Radio Shack store.

Install the new battery as described below, then charge the battery (see 
"Charging the Battery"), [See Faxback Doc. # 18677).

1.  Slide off the battery compartment cover on the back of the handset as 
    shown.

2.  Gently pull on the battery wires to disconnect the plug, then remove 
    the battery.

3.  Insert a fresh battery and connect its plug to the pins inside the 
    battery compartment.

4.  Replace the cover.

CAUTION:  Your telephone contains a rechargeable nickel-cadmium battery. At
          the end of the battery's useful life, it must be recycled or
          disposed of properly.  Contact your local, county, or state
          hazardous waste management authorities for information on
          recycling or disposal programs in your area.  Some options that
          might be available are: municipal curb-side collection, drop off
          boxes at retailers, recycling collection centers, and mail back 
          programs.


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