ET-501 Cordless Telephone
(430-1004)                 Troubleshooting            Faxback Doc. # 18700

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help.  If you still have problems,
check other phones on the same line to see if they work properly.  If they
do and the problem does not seem to be with your phone service, take your
phone to your local Radio Shack store for assistance.

Problem                        Solution
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The handset does not work.     Be sure POWER is ON.

                               Move the handset closer to the base.

                               Be sure the phone line cord and AC power
                               cord are correctly and securely connected.

                               Be sure the battery is connected and
                               charged.

                               Fully extend the base's antenna vertically.
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Volume drops or you hear       Someone has picked up another phone on the 
unusual sounds.                same line.  Hang up the other phone.
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Call is noisy.                 Do not mount the base near appliances or
                               large metal objects.

                               Hang up and redial the number.

                               Keep the handset away from interference
                               sources such as computers, remote controlled
                               toys, wireless microphones, wireless alarm
                               systems, wireless intercoms and room 
                               monitors, fluorescent lights, and electrical
                               appliances.  If the interference is severe,
                               turn off the interfering device.

                               Exchange your phone for one with a different
                               operating frequency (within 30 days of the
                               purchase date).
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The handset's range            Fully extend the base's antenna vertically.
decreases.                            
                               Return the handset to the base, and
                               recharge the battery.

                               Be sure the antenna is not touching a metal
                               surface.
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Receiver sound flutters        Be sure the battery is charged.
or fades.
                               Fully extend the base's antenna vertically.

                               Move the handset closer to the base.
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Can make calls, but            Telephone company may be using unusual
telephone does not ring.       ringing methods.  Your telephone is designed
                               for standard straight line bridged ringing.

                               Do not use your telephone on party lines.
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Can receive calls, but         Set the TONE/PULSE selector correctly for
cannot make calls.             your type of service (see "Setting the
                               Dialing Mode," Faxback Doc.#     ,                
                               Preparation).
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You cannot answer/make a       The phone might be receiving interference
call and the handset           from another RF signal;  or, if the handset
sounds an error tone when      is away from the base during a long power
you lift it from the base      failure, the base might lost its access
or press TALK.                 protection code.  Return the handset to the
                               base for a few seconds.


(CS 12/5/95)