TAD-1004
(430-0744)                 Troubleshooting            Faxback Doc. # 18955

If you experience problems with your TAD, check the possible causes in this
section.  If you still have problems, contact your local Radio Shack store
for assistance.

The Incoming message is incomplete.

    Be sure the memory is not full.
    The caller's message was longer that 60 seconds.
    The caller was silent for over 8 seconds.

The Incoming message is unclear.

    Be sure VOLUME is turned up.

The TAD does not answer after two or four rings.

    Be sure the TAD is set to answer calls.

Lo flashes on the display

    The backup battery is weak.
    Replace the battery (see "Installing the Backup Battery").

You cannot record an incoming message.

    Be sure the TAD is set to answer calls.
    Make sure the memory is not full.

The TAD does not respond to the remote operation security code.

    Make sure the phone you used to dial the TAD is a touch-tone phone.
    (If it is not, you can use a pocket tone dialer to enter the code and
    commands.)
    Make sure the remote operation security code you entered is correct.

There is line interference, or your touch-tone signals are not long and
clear enough for the TAD to recognize.

    Re-enter your security code and press each button for 2 seconds.

No messages appear on the display.

    This could be caused by a power failure.  Reset the TAD by removing the
    AC adapter and the battery from the TAD, then reinstalling them.


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