ET-330 Cordless Electronic Telephone System
(430-0267)                 Troubleshooting            Faxback Doc. # 19218

We don't expect you to have problems with your ET-330, but if you do, try
these suggestions.

YOU HAVE INTERFERENCE FROM ANOTHER CORDLESS TELEPHONE

    The ET-330 is available in four different operating frequencies.  If
    you have interference problems from another cordless telephone in your
    neighborhood, you may exchange your unit for a different frequency unit
    within 30 days of the date of purchase.

DOESN'T WORK

    Check the AC power and telephone connections to the Base Unit.

    Be sure the antennas on both units are fully extended.

    Make sure Handset battery pack is charged.

    The security code was not properly entered or has been lost.  Try 
    entering it again following the sequence in Faxback Doc. # 19216, 
    Preparation.

    Make sure the INTERCOM switch is in the desired position.

    Be sure the READY/OFF switch is set to READY.

YOU HEAR A SERIES OF BEEP TONES FROM THE HANDSET

NOTE:  When TALK is pressed, the security code is transmitted from the 
       Handset to the Base Unit.  If the Base Unit doesn't "recognize"
       the code the first time, the Handset will send the code several
       times before "giving up."  If you hear the beep tones and then the
       ET-330 works normally, that is what has happened.

    You are out of communication range.  Move close to the Base Unit or AC
    power lines.

    The security code has not been entered properly or has been lost; enter
    the security code following the sequence in Faxback Doc.# 19216, 
    Preparation.

    AC power to the Base Unit has been lost; make sure the power cord is 
    plugged in.

THE RANGE IS SHORTENED

    You are out of range.

    The security code has not been entered properly or has been lost; enter
    the security code following the sequence on Faxback Doc.# 19216, 
    Preparation.

YOU CANNOT RECEIVE A SIGNAL

    You are out of range.  The security code has not been entered properly
    or has been lost;  enter the security code following the sequence on
    Faxback Doc. # 19217, Security Code.

Telephone calls are automatically switched and routed through a complex
network of equipment.  You will occasionally encounter a weak or noisy
line and will have to redial the call.

NOTE:  The ET-330 cannot be used to communicate with tone-access equipment,
       such as alternate long-distance services or bank-by-phone.  These 
       services require actual tone codes; the ET-330 sends out pulses
       when you press the keys, not tones.  You must use true tone
       equipment for these services.


(CS 12/19/95)