DUoFONE-196 190 Memory 2-Line Speakerphone with Alphanumeric LCD Display (430-0626) Operation Faxback Doc. # 19393 MAKING A CALL 1. Lift the handset or press [SPKRPHONE]. Then, press one of the line buttons. 2. Dial your desired number. The number appears in the display as you dial. 3. Proceed with your conversation. 4. To end the call, hang up the handset. If you used the speakerphone, press {SPKRPHONE]. ANSWERING A CALL When the telephone rings, press the line button below the flashing line indicator. Then, lift the handset or press [SPKRPHONE] and begin your conversation. If you use the speakerphone, adjust the speaker's volume to a comfortable level. SWITCHING BETWEEN THE HANDSET AND THE SPEAKERPHONE To switch from the handset to the speakerphone during a call, press [SPKRPHONE]. Then, return the handset to the cradle. To switch from the speakerphone to the handset during a call, simply lift the handset. USING HOLD To answer a call, or take another call while you are talking on the other line, place the first call on hold. For example, if you are using Line 1 and Line 2 rings: 1. Press [HOLD]. Line 1's button pops up and the LINE 1 indicator flashes. 2. Press Line 2's button and begin your conversation. 3. If you want to put Line 2 on hold and return to the caller on Line 1, press [HOLD] again, and then press Line 1's button to release Line 1 from hold. The LINE 2 indicator flashes and you are connected to the caller on Line 1. NOTES FOR USING THE SPEAKERPHONE When you use the speakerphone, only one person can talk at a time. The person who speaks first has priority. When one person finishes speaking, your phone switches so that the other person can talk. SPEAKER appears in the display when you use the speakerphone. If there is a high noise level near your phone, the phone might not switch when you finish speaking. If this happens press [PRIVACY] when you complete your side of the conversation. This turns off the microphone so you can hear the other person. Of course, you must press [PRIVACY] to release it when you want to talk. USING CONFERENCE You can have a three-way conversation using both telephone lines. 1. Make or take an outside call. Press [HOLD]. The line indicator flashes. 2. Make or take another call using the other line. 3. Press [CONFERENCE]. Both line indicators light, and you are connected to both calls. 4. To end a conference call, press [CONFERENCE] again and hang up. Note: If you do not press [CONFERENCE] your telephone does not release the lines, but the status indicators might not light. USING THE * AND # BUTTONS You use the [*] and # buttons in tone mode with some special services. Check with your phone company or any special service, such as bank-by-phone for the functions of these buttons. Note: The [*] and [#] buttons have no function in the pulse mode. USING PAUSE In some phone systems, you must dial an access code (9, for example) and wait for a second dial tone before you dial an outside number. When you manually dial a number, or when you store a number in memory, you can have your phone pause anywhere during the dialing sequence. Simply press [SPACE/ PAUSE] at the desired location. Your telephone displays P at the pause entry. When you redial or memory dial a number, the phone pauses for about 2 seconds where you pressed [SPACE/PAUSE]. For longer pauses, press [SPACE/ PAUSE] more than once. (For instance, if you press [SPACE/PAUSE] twice, the phone pauses for about 4 seconds.) Each pause entry counts as one digit in memory. USING REDIAL You can dial the last number called by pressing [DIAL/REDIAL]. The redial memory holds up to 32 digits, so that it can save long-distance numbers as well as local numbers. If you dial more than 32 digits, your telephone stores only those digits you dialed after the 32nd digit. You can use either line to dial the last dialed number. If you redial a number that has a pause, the phone pauses for 2 seconds at the entry. If you redial a number that has an LDT entry, the phone switches from pulse to tone mode at that entry, pauses about 1 second then continues dialing. To check the contents of the redial memory, press [READ]. Then, press [DIAL/REDIAL]. USING AUTO-REDIAL Your phone has an auto-redial feature that lets you have your phone automatically redial a busy or unanswered number up to ten times. This feature uses the speakerphone so that you can monitor the dialing progress. 1. After dialing a busy or unanswered number, hang up the phone. 2. Press [AUTO REDIAL]. Your phone displays the number in its redial memory. 3. Ensure you have pressed one of the line buttons. Then, press [DIAL/ REDIAL] to start the auto-redial sequence. 4. When the called phone rings, you hear the ringing through the speaker- phone. When the person you are calling answers, press [SPKRPHONE] or lift the handset to begin the conversation. If you do not lift the handset or press [SPKRPHONE], your phone hangs up and dials the number again. NOTE: Cancel auto-redial if you leave the phone. If you do not take the call when the person answers, your phone hangs up and dials again. This can annoy the person you called. And, if this is a long- distance call, you are charged for each call. USING FLASH Many special phone services require a 0.7 second switchhook signal. The FLASH button provides the electronic equivalent of a switchhook operation. For example, if you have call waiting (a special service available from some phone companies), you can put a call on hold and take a second incoming call on the same line by pressing [FLASH]. Pressing [FLASH] again lets you alternate between the calls. You can include FLASH in your phone's directory memories. You could use this to store special CENTREX, PABX, or phone service commands such as call transfer and call forwarding. Your telephone displays F at the FLASH entry. Your phone only stores the numbers you dial before you press [FLASH] in redial memory. Note: If you do not subscribe to a special service that uses the switchhook signal, do not press [FLASH] during a call. If you press [FLASH], your call might be disconnected. USING PRIVACY If you do not want the person you called to hear you (when you talk with someone at your location while talking on the phone), press [PRIVACY]. PRIVACY appears in your phone's display. Pressing [PRIVACY] turns off the microphone without ending the call. Press [PRIVACY] again to resume your conversation. You can hear the other person when you turn on [PRIVACY}. This is useful when you talk on the speakerphone from a noisy area, because this allows you to hear the other person. USING TONE SERVICES WITH A PULSE LINE Some special services, such as alternate long-distance and bank-by-phone, require tone signals. If you have pulse service, you can follow these steps to use tone services: 1. Connect to the special service using pulse dialing. 2. When the special service answers, press [LDT]. 3. Follow the normal procedure for the service you use. Any additional numbers you dial are tone-dialed. The phone returns to the pulse mode when you hang up. The LDT entry counts as one digit in memory. Note: [LDT] has no function when you have set the TONE/PULSE switch to TONE. USING THE TIMER Your telephone can time a call or other event. Simply press [TIMER]. Your telephone displays TIMER and the elapsed time. If you hang up the telephone or press [TIMER], the timer stops. If you dial a number, your telephone clears the timer from the display. Or, your telephone returns to the clock display automatically after about 30 seconds. USING THE DIRECTORY FEATURES You can store up to 190 names and telephone numbers into your phone's directory. Each telephone number can be up to 32 digits long, and each name can be up to 16 characters. Note: The actual number of directory entries available to you varies, depending on the length of your entries. Storing a Name and Number in the Directory Follow this procedure to store a name and telephone number in your telephone's directory. 1. Press [STORE]. NAME appears in the display. 2. Use the alphabetic keys to enter the name. If you make a mistake while entering the name, press [DELETE] to delete the last letter you entered. 3. Press [STORE]. NUMBER appears in the display. Note: If your telephone already has an entry with the same name you entered in Step 2, your telephone sounds two beeps. If you do not want to replace the other number, press [CLOCK] to abort the storing procedure: 4. Enter the telephone number. If you make a mistake while entering the number, press [DELETE]. Your telephone deletes the last digit you entered. Then, enter the correct digit and continue. 5. Press [STORE] again. Your telephone sounds a long beep to indicate that it has stored the name and number. Storing the Last Number Dialed You can quickly store the last number you dialed by following this procedure. 1. Press [STORE]. NAME appears on the display. 2. Enter the name you want to store. 3. Press [STORE] twice. Your telephone sounds a long beep to indicate that it has stored the name and number. Dialing Directory Numbers You can automatically dial a number stored in the directory in one of two ways. You can scroll through all stored names that begin with a specific letter, or you can select a specific name by entering its first three letters. NOTE: WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform such activities in the off-peak hours, such as early morning hours or late evenings. Single-Letter Dialing 1. Press the first letter of the name you want to call. The first stored name beginning with that letter appears on the display. 2. Press the letter repeatedly until the name of the person you want to call appears on the display. 3. Press [DIAL/REDIAL] to dial the telephone number. Your telephone begins dialing, and you can hear the call's progress through the speakerphone. When the person you called answers, you can begin your conversation using the speakerphone, or by lifting the handset. Three-Letter Dialing 1. Press [ENTER]. ENTER appears on your telephone's display. 2. Enter the first three letters of the name you want to call. If you have stored more than one name beginning with the same first three letters, the third letter flashes. Enter the next letter in the name. As soon as you enter a letter that isolates this name from the others, your telephone displays the entire name, and begins dialing. Verifying a Number Stored in the Directory To see what telephone number you have stored with a name, follow these steps. 1. Press the first letter of the name until your telephone displays the name you wish to verify. 2. Press [READ]. If the name has more than 12 letters, your phone displays the rest of the name. Otherwise, your phone displays the first twelve digits of the stored phone number. Press [READ] again to display the rest of the digits, twelve at a time. 3. Press [CLOCK] to return to the time display. Deleting a Telephone Number From the Directory 1. Repeatedly press the first letter of the name you want to delete until your phone displays the name. 2. Press [READ]. Your phone displays the first twelve digits of the phone number stored with that name. 3. Press [DELETE]. Your phone sounds a beep, and deletes that name and number from the directory. Verifying the Total Number of Entries To see how many names and numbers you have stored in your telephone's memory, follow these steps. 1. Press [READ], READ appears in the display. 2. Press [STORE]. Your telephone displays the total number of stored names and numbers. 3. Press [CLOCK] to return to the time display. USING THE PRIORITY CALL BUTTONS Your telephone has three priority call buttons (P1, P2, and P3 that you can use to quickly dial important or frequently-called numbers. Storing a Priority Call Number 1. Press [STORE]. NAME appears in the display. 2. Press your desired priority call button. 3. Enter a name and press [STORE] again. 4. Enter the telephone number. 5. Press [STORE]. Your telephone sounds a long tone to indicate it has stored the telephone number. Dialing a Priority Call 1. Press the desired priority button. Your telephone displays the name you assigned to the priority button. 2. To dial the priority number, press the priority button again or press [DIAL/REDIAL]. Verifying a Priority Call Number 1. Press the desired priority button. Your telephone displays the name assigned to the priority button. 2. Press [READ]. Your telephone displays the first twelve digits of the stored numbers. If the number has more than twelve digits, press [READ] additional times to display the rest of the number, twelve digits at a time. 3. Press [CLOCK] to return to the time display. CHAIN DIALING MEMORY NUMBERS When using special services, such as alternate long-distance or bank-by- phone, you must dial the telephone number of the service and wait for the computer to answer before continuing. The length of time before their computer answers varies, so we suggest you do not use a preprogrammed pause after a service number. However, you can store the phone number of the special service under one directory name, and the rest of the information, such as a long-distance number, by another name. Directory dial the service number first. Then, when the computer answers, directory dial the other information. We call this procedure chain dialing. Note: If you have pulse-dialing service, be sure to include an LDT entry in front of the numbers that you want to memory dial after the computer service answers. For example, if you store your long-distance carrier's number as PHONECO and a long-distance number-as GEORGE, follow these steps to dial the number: 1. Lift the handset or press [SPKRPHONE]. 2. Press P until your telephone displays PHONCO. 3. Press [DIAL/REDIAL]. 4. When the service answers, switch from pulse mode to tone mode by pressing [LDT] (if necessary), and enter your personal identification number. For personal security, we recommend that you do not store this number in a memory location, but you can if you wish. 5. Press G until your phone displays GEORGE. Press [DIAL/REDIAL] to dial the long-distance number. (BR/EB 9/5/96)