ET-146 Telephone (430-0642) Operation Faxback Doc. # 19491 MAKING/RECEIVING A CALL To make a call, select a line by pressing LINE 1 or LINE 2 and then pick up the handset. When you hear the dial tone, dial the number. When you receive a call on a line, the light for that line flashes and the phone rings (if you set RINGER [OFF LO HI] for that line to LO or HI). To answer the call, press the button for the ringing line and pick up the handset. To help you tell which line is ringing, each line has a distinctive ring tone. Line 1 has a low tone, while Line 2 has a higher tone. PUTTING A CALL ON HOLD Putting a call on hold lets you hang up the handset or use the other phone line without disconnecting the call. You can alternate between the two lines by pressing HOLD, then the button for the desired line. To place a call on hold, press HOLD. The light over the line's button turns on. To release a line from hold and continue your conversation, press that line's button. You can also release a call from hold by picking up any extension phone on that line. NOTE: If you press the other line's button without first pressing HOLD, the first call is disconnected. FLASH Pressing FLASH sends the electronic equivalent of a switchhook signal. Use FLASH with special phone company services such as call waiting. If you have call waiting, you can press FLASH to take another incoming call on the same line without disconnecting the current call. Press FLASH again to alternate between the two calls. NOTES: If you do not have any special phone services, pressing FLASH might disconnect the current call. Do not press FLASH to hang up the phone. The phone's redial memory stores only digits you pressed before you pressed FLASH. USING REDIAL/PAUSE You can press REDIAL/PAUSE to redial a number, or to insert a pause (when you store a number in memory, see "Memory Dialing", below). Redial To quickly redial the last number the phone dialed, simply press REDIAL/PAUSE when you hear a dial tone. NOTES: The redial memory holds up to 32 digits in PULSE mode, and up to 31 digits in TONE mode, so you can redial long-distance as well as local phone numbers. When you redial a number that includes a PULSE/TONE mode change, the phone pauses for about 1 second at the point where you set PULSE/TONE. See "Using Tone Services on a Pulse Line", below. When you redial a phone number that includes a FLASH entry, the phone only redials the numbers before FLASH. For example, if you dial 1234FLASH567, pressing REDIAL/PAUSE only redials 1234. Pause In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. To store a 2-second pause, press REDIAL/PAUSE at the desired point when you store a number in memory (see" Memory Dialing", below). For a longer pause, press REDIAL/PAUSE additional times. NOTE: You must enter at least one number before you can store a pause. USING TONE SERVICES ON A PULSE LINE Some special services (such as electronic banking, calling cards, telephone answering equipment, etc.) require tone signals. If you have pulse service, you can still use these special tone services by following these steps. 1. Be sure PULSE/TONE is set to PULSE. 2. Dial the number of the special service. 3. When the service answers, set PULSE/TONE to TONE. Any additional numbers you dial are sent as tone signals. 4. After you hang up, set PULSE/TONE back to PULSE. MEMORY DIALING You can store up to 20 different phone numbers so you can dial them quickly. The phone stores up to four phone numbers in priority memory, and up to 16 numbers in standard memory. You can store numbers of up to 16 digits in PULSE mode or 15 digits in TONE mode in any of the phone's memory locations. To keep a record of each stored number, use a pointed object, such as a straightened paper clip, to pry up then peel back the plastic cover on top of the phone. Write the person's or company's name next to the appropriate memory location number. Use a pencil in case you want to change it later. Important: When you test a stored number of an emergency service (such as a police department, fire department, or ambulance service), make the test call in the off-peak hours, such as late evening or early morning, and remain on the line to explain the reason for your call. NOTES: To prevent unauthorized access to special phone services, we recommend that you do not store a personal identification number in memory. The phone protects numbers you stored in memory for about 15 minutes if the telephone line loses power. Storing Phone Numbers in Priority Memories Follow these steps to store important or often-used numbers(such as phone numbers, area codes, direct access numbers, or emergency phone numbers) into the four priority memory locations (P1, P2, P3, or P4). 1. Pick up the handset. 2. Be sure PULSE/TONE is set for the type of service you have. 3. Press STORE. 4. Enter the number you want to store, including any REDIAL/PAUSE and PULSE/TONE entries. A confirmation beep sounds each time you press a button, and the dial tone continues to sound. NOTE: Each REDIAL/PAUSE or PULSE/TONE entry uses 1 digit of memory. 5. Press a priority button (P1, P2, P3, or P4). This is the priority memory location for the phone number you are storing. 6. Hang up the phone or press and release the switchhook. The phone number is stored in the selected priority memory location. NOTES: If you make a mistake while you are storing a number, hang up the phone and begin again from Step 1. To change a number you already stored, store a new one in its place. Some phone companies play a prerecorded message if you leave the handset off the switchhook for a long time. This does not interfere with number storage. Storing a Phone Number into a Standard Memory 1. Pick up the handset. 2. Be sure PULSE/TONE is set for the type of service you have. 3. Press STORE. 4. Enter the number you want to store, including any REDIAL/PAUSE and PULSE/TONE entries. A confirmation beep sounds each time you press a button, and the dial tone continues to sound. NOTE: Each REDIAL/PAUSE or PULSE/TONE entry uses 1 digit of memory. 5. Press MEMORY, then enter a 2-digit location code (01 through 16) for the phone number you are storing. Note: Be sure to enter a 0 before all single-digit numbers. For example, to store the number in standard memory location 11, press MEMORY, then press 1 twice. 6. Hang up the phone or press and release the switchhook. 7. Repeat Steps 1-6 to store phone numbers in other standard memory locations. NOTES: If you make a mistake while you are storing a number, hang up the phone and begin again from Step 1. To change a number you already stored, store a new one in its place. Dialing a Stored Number To dial a phone number stored in a priority memory location, simply pick up the handset, then press the memory location button (P1, P2. P3. or P4) for the desired number. To dial a phone number stored in a standard memory location, pick up the handset, press MEMORY, then press the two-digit standard memory location code (01 - 16) for the number. NOTE: The phone lets you dial numbers stored in both types of memory locations, one after the other, in any sequence. (EB 1/12/96)