Caller ID System 350 (430-0959) Operation Faxback Doc. # 19499 RECEIVING AND STORING CALLS The system displays the current time and date sent by the telephone company as it receives its first caller ID record. The system also automatically displays all received caller ID information for every incoming call, including the call's time and date. As it receives calls, it stores the information in the system's memory for later recall, numbered with the newest records first. When the system's memory becomes full, old messages are deleted to make room for new messages. New Calls If the system has received a call since the last time it was reviewed (see "Reviewing Call Information"), (BELOW) and the call information appear on display. The message indicator also blinks. Messages Waiting If you have a voice-mail message waiting (if you subscribe to the telephone company's message waiting service), MESSAGE lights steadily until you retrieve the message. Repeat Messages If you have received calls from the same phone number more than one time, (the MESSAGE NUMBER and PHONE SYMBOL) appears to show the number of repeat calls (to a maximum of 99). Long Distance Calls The system displays L-D-C with each long distance call. Forwarded Calls The system displays Call Fd instead of the phone number if the call was forwarded to you from a number set to forward all calls (using the phone company's call forwarding service). It displays Call Fd BUSY if the call was forwarded by the phone company's busy call forward service. To see the telephone number of the original caller, press READ. Out of Area Calls The system displays -OUT OF AREA- when: The call originates from an area or long-distance carrier that does not support Caller ID. The call is an operator-assisted call. The call is from a cellular phone. The call was made using a calling card. NOTE: This list might not include all instances that cause -OUT OF AREA- to appear, and some instances included in the list might provide a Caller ID record in some areas. Private Calls In some areas, callers have the option of blocking their Caller ID information. When a caller has blocked Caller ID, the system displays -PRIVATE CALL- instead of their call information when they call. Name- or Number-Only Calls If the Caller ID information provided includes only the name or only the number, the system displays dashes instead of the missing information. Line Error If there is an error in the Caller ID information transmission, LINE ERROR appears on the display. NOTE: Minor electrical disturbances can affect the caller ID information. Occasional errors are normal. If the system frequently displays LINE ERROR, contact you local telephone company or Radio Shack store for assistance. CALL RECORDS Reviewing Call Records You can review call information for up to 99 caller ID messages that have telephone number only or about 50 caller ID messages that have both the name and telephone number (actual capacity depends on information sent). To see how many calls are stored, press < REVIEW or REVIEW > when the system displays the time. The system displays the number of stored call records. NOTE: If the display does not show the time, repeatedly press MODE until the system displays CALLER ID MODE before you press < REVIEW or REVIEW >. To view individual call records, press < REVIEW to step back through the calls or REVIEW > to step forward through them. NOTES: If no call information is stored, the system displays NO CALL when you press < REVIEW or REVIEW >. If you do not press a button within 30 seconds, the system automatically returns to the time display. If a stored phone number is more than 12 characters, or a stored name is more than 15 characters, press READ to see the rest of the phone number/name. Dialing Numbers in Call Records Follow these steps to dial a number stored in a call record. 1. Lift your telephone's handset. 2. Recall the Caller ID record that has the phone number you want to dial (see "Reviewing Call Records", above). 3. Press DIAL/REDIAL. The system dials the number. NOTES: The system does not dial a number if the Caller ID record is name only. If the call's area code matches the area code you stored in the system, the system does not dial the area code. Deleting Call Records You can select and delete individual call records, or all call records stored in the system. NOTE: When the system's memory is full, it automatically deletes the oldest call record as a new call comes in. Follow these steps to select and delete a single call record. 1. Recall the Caller ID record you want to delete (see "Reviewing Call Records", above). 2. Press DELETE twice. The system deletes that record and automatically renumbers the remaining call records. After 30 seconds, the time reappears. NOTE: If you do not press DELETE twice within 30 seconds, the system automatically returns to the current time display. Simply repeat this procedure. Follow these steps to delete all call records. 1. Press either < REVIEW or REVIEW > when the system displays the time. The system displays the number of stored calls. 2. Press and hold DELETE until the system displays NO CALL. All records are deleted. VIP CALL LIST Your system lets you save up to 20 phone numbers in its VIP call list. Whenever someone calls from one of those 20 numbers, your system sounds a special ring to alert you. Storing Call Records in the VIP Call List NOTE: The number you store in the VIP call list must be in a Caller ID record. If necessary, call the person you want to add and ask them to call you back so you can store the record. 1. Recall the Caller ID record that has the phone number you want to dial (see "Reviewing Call Records", above). 2. Press VIP INDEX twice to store the displayed call record in the VIP call list. After 30 seconds, the current time appears on the display. NOTES: If you try to place more than 20 call records in the VIP call list, the system displays MEMORY FULL. If you do not press a button within 30 seconds, the system automatically returns to the current time display. Repeat this procedure. Reviewing and Deleting VIP Call Records Follow these steps to review VIP call records. 1. Repeatedly press MODE until the system displays VIP CALL MODE. NOTE: If there are no call records stored in the VIP call list, the system displays NO VIP CALL. 2. Press either < REVIEW or REVIEW >. The system displays the number of stored VIP calls. NOTE: To delete all entries from the VIP call list, while the system displays the number of VIP records, press and hold DELETE until the system displays NO VIP CALL. 3. Repeatedly press either < REVIEW or REVIEW >. The system displays the VIP call records stored in the VIP call list. NOTE: To delete an individual entry from the list, while the system displays the entry, press DELETE twice within 1 second. NOTES: If you do not press a button within 30 seconds, the system automatically returns to the current time display. If a phone number has more than 12 characters or a name has more than 15 characters, press READ to see the rest of the phone number/name. Dialing from the VIP Call List 1. Lift your telephone's handset. 2. Select a VIP call record in the VIP call list, then press DIAL/REDIAL. The system dials the number. Turning On/Off the VIP Call Special Tone 1. Repeatedly press MODE until the system displays either VIP CALL ON or VIP CALL OFF. 2. Press READ to switch between the two options. NOTE: When you select VIP CALL ON, the system rings with a special tone. Changing the Display 1. Repeatedly press [MODE] until the system displays "CALLER ID MODE." 2. Press either [REVIEW] button. The system displays the total number of stored calls. 3. Refer to the following table to select the language: To Select Language Press and hold 6 sec. ENGLISH Both [REVIEW] buttons FRENCH [REVIEW >] button SPANISH [REVIEW <] button NOTE: If the system is set to a language other than English, the first time Step 3 is performed, the language changes to English. Simply perform Step 3 again to select the language you want to use. (EB 2/15/96)