ET-442 Cordless Electronic Telephone
(430-0574)                 Troubleshooting            Faxback Doc. # 19641

We do not expect you to have problems with your phone, but if you do, the
following chart might help.  If you still have problems, take the phone
to your local Radio Shack store for assistance.

PROBLEM                    CAUSE                        SOLUTION 

The volume                 Someone picked up a          Have the other 
suddenly drops             phone on the same line.      person hang up 
and unusual                                             the phone. 
sounds occur. 

The call is too            Interference occurred on     Hang up the phone. 
noisy.                     the line.                    Then pick up the 
                                                        phone and redial 
                                                        the number. 

                           The phone's connection       Check the phone's 
                           is not secure.               connection. 

                           A device such as a           Move the handset 
                           computer, remote con-        away from the 
                           trol device, fluorescent     device.  If the 
                           light, or appliance is too   noise continues, 
                           close to the handset.        turn off the 
                                                        problem device. 

                           The battery is depleted.     Recharge the 
                                                        battery. 

                           One of the antennas are      Relocate the 
                           touching a metal surface.    antenna. 

                           The channel frequency for    Press CH to switch 
                           your phone is for same       to a different 
                           as another cordless          operating 
                           phone in your area.          frequency. 

The range                  The base's antenna is        Fully extend the 
decreases.                 not properly positioned.     base's antenna 
                                                        and position 
                                                        it vertically. 

The phone does not         The handset is too far       Move the handset 
work or works              away from the base.          nearer the base. 
poorly. 

                           The phone line cord and      Properly connect 
                           the AC adapter are not       the phone line 
                           correctly connected.         cord and the AC 
                                                        adapter. 

                           The handset's battery        Place the handset 
                           needs to be charged.         in its cradle to 
                           (If the battery is too       recharge the hand- 
                           low, TALK/HANG UP LOW        set's battery. 
                           BATT does not flash.) 

                           The base's antenna is        Fully extend the 
                           retracted or positioned      the base's antenna 
                           incorrectly.                 and position it 
                                                        vertically. 


(EB 2/13/96)