ET-547/ET-557 Cordless Telephone
(430-1047/57)              Troubleshooting            Faxback Doc. # 19948

We do not expect you to have any problems with your phone, but if you do,
the following guidelines might help.  If you still have problems, take the
phone to your local RadioShack store for assistance.

PROBLEM                            REMEDY

Low volume or unusual sounds.      Someone has picked up another phone on
                                   the same line.  Hang up the other phone.

Severe noise interference.         Press CHANNEL to change the channel.

                                   Keep the handset away from computers,
                                   remote control toys, wireless
                                   microphones, alarm systems, intercoms,
                                   room monitors, fluorescent lights, and
                                   electrical appliances.

                                   Move to another location or turn off
                                   the source of interference.

The phone cannot be operated       Fully extend the base's antenna in a
at a useful distance from the      fully vertical position.
base because the signal becomes
weak or noisy (handset's range     Return the handset to the cradle, and
has decreased).                    recharge the battery.

                                   Be sure neither antenna is touching a
                                   metal surface.

The phone does not work or         Be sure the base's phone line cord and
works poorly.                      AC adapter are correctly and securely
                                   connected, and the battery is charged.

The handset battery does not       Check the charging contacts on the
charge.                            handset and base.  If they are dirty,
                                   clean them with a pencil eraser.

                                   Be sure the battery is connected
                                   correctly.

Handset doesn't ring or            The battery pack might be weak.  Charge
receive a page.                    the battery on the base for 15-24 hours.

                                   Set RINGER/ON/OFF on the handset to ON.

                                   Extend the base's antenna vertically.

                                   Move closer to the base.

                                   Place the base away from noise sources.

                                   Return the handset to the cradle to
                                   reset it.

The handset stops working or       Move the handset closer to the
works poorly during a call.        base.

                                   Be sure the handset's battery is
                                   charged.  (If the battery power is too
                                   low, it does not have enough power to
                                   light the TALK/BATT LOW indicator).

                                   Fully extend the base's antenna, and
                                   place it in a fully vertical position.

                                   Make sure that the charging contacts on
                                   the handset and base are clean.

The call is too noisy.             Change channels or hang up and redial
                                   the number.

If the base loses power for        Re-establish communication between the
over an hour while the             handset and the base.  Remove the
handset is off of it, the          handset from the base (if it is on the
code might change.                 base).  Restore power to the base, then
                                   place the handset back on the base.  The
                                   CHARGE indicator lights, indicating that
                                   the code is set again.

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation. 
If you cannot find the problem, take your phone to your local RadioShack
store for assistance.


(RF/SP/all-06/27/96)