13-Memory Big-Button Telephone (430-0804) Troubleshooting Faxback Doc. # 31411 We do not expect you to have any problems with your phone, but if you do, the following guidelines might help. If you still have problems, take the phone to your local Radio Shack Store where our personnel will assist you. * If your phone does not work, or works improperly, check its connection to the phone line. Phone calls are automatically switched and routed through complex equipment. You will occasionally connect to a weak or noisy line. In some cases you might have to hang up and dial the number again. * If you have problems completing a call using redial or memory dialing, try manually dialing the phone number. You might have made a mistake when you dialed or stored the number. * If someone picks up another phone on the same line, the volume level might drop or you might hear unusual sounds. If this happens, hang up the other phone. * If you still have problems, disconnect the phone immediately. If other phones on the same line function normally, the fault is with this phone or its installation. If you are not able to locate the problem, take your phone to your local Radio Shack store. Our personnel will assist you. (CS 3/18/96)