ET-912 Speakerphone with Caller ID
(430-0692)                 Troubleshooting            Faxback Doc. # 31563

If your phone is not working as it should, these suggestions might help you
eliminate the problem.  If the phone still does not operate normally, take
it to your local RadioShack for assistance.

     Symptom                 Cause                   Suggestion

The volume suddenly     Someone has picked         Have the other person
drops and unusual       up a phone on the          hang up the phone.
sounds occur.           same line.

                        The handset's battery      Place the handset in the
                        might need recharging      base to recharge it (see
                        (the CHARGE indicator      "Charging the Battery"
                        on the display is          (Faxback Doc. # 31559).
                        blinking).

                        NOTE: If the battery is
                              too low, the CHARGE
                              indicator might not
                              blink.

The call is too         Interference on the        Hang up the phone.  Then
noisy.                  line.                      pick up the phone and
                                                   redial the number.

                        The phone connection       Check the phone's
                        is loose.                  connection.

                        A device such as a         Move the handset away
                        remote control,            from the device.  If
                        fluorescent light,         the noise continues, 
                        personal computer, or      turn off the device
                        appliance is too close
                        to the handset.

                        The channel frequency      Change channels and try
                        for your phone is the      again (see "Changing
                        same as another cordless   Channels" (Faxback Doc.
                        phone in your area.        # 31560).

                        The antenna on the         Adjust the antenna on
                        base or the handset        the base, check the
                        might be touching a        antenna on the handset,
                        metal surface.             and try again.

                        The handset's battery      Place the handset in the
                        might need recharging.     base to recharge it.

The phone's range       The antenna on the         Position the antenna on
decreases.              base is not adjusted       the base vertically
                        properly.                  (see "Adjusting the
                                                   Base's  Antenna"
                                                   (Faxback Doc. # 31559).

                        The handset's battery      Place the handset in the
                        might need recharging.     base to recharge it.

The phone does not      The handset is too far     Move the handset closer
work, or works          away from the base.        to the base.
poorly.

                        The phone's cord and       Properly connect the
                        the AC adapter are         phones's cord and AC
                        not connected properly.    adapter.

                        The handset's battery      Place the handset in
                        might need recharging.     the base to recharge it.

                        The antenna on the         Position the base's
                        base is not adjusted       antenna vertically.
                        properly.

OUT OF RANGE INDICATIONS

If the handset is moved where the base and handset cannot communicate, the
handset beeps rapidly to signal theat it is out of the base's range.

During a Call

If the handset is moved out of the base's range when you are making or
receiving a call, the handset beeps 2 times a second for about 30 seconds.
If you move the handset closer to the base within about 30 seconds, the
handset automatically stops beeping and you can continue the call.  If you
do not move the handset closer to the base within about 30 seconds, the
current call is disconnected.

While a Call is Not in Progress

If the handset is moved out of the base's range when you are making or
receiving a call, the handset beeps several times every 15 to 20 seconds.
If you move the handset closer to the base within 15 to 20 seconds, the
handset automatically stops beeping.  To manually stop the handset from
beeping, press OFF.


(RMF/EB/all-04/01/96)