ET-518 Cordless Phone
(430-1018)                 Troubleshooting            Faxback Doc. # 32082

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help.  If you still have problems,
check other phones on the same line to see if they work properly.  If they
do and the problem does not seem to be with your phone service, take your
phone to your local Radio Shack store for assistance.

Problem                    Solution

The handset does not       Be sure POWER is ON.

                           Move the handset closer to the base.

                           Be sure the phone line cord and AC adapter are
                           correctly and security connected.

                           Be sure the battery is charged.

                           Fully extend the base's antenna vertically.

                           Return the handset to the cradle for 5 seconds,
                           then try again.

                           Your phone has a special circuit that protects
                           it from static discharge.  The circuit turns off
                           the handset if it receives a static discharge. 
                           Turn the handset off for a few seconds to reset
                           this circuit.

Volume drops or you        Someone has picked up another phone on the same
hear unusual sounds.       line.  Hand up the other phone.

Call is noisy.             Do not mount the base near electrical appliances
                           or large metal objects.

                           Hang up and redial the number.

                           Keep the handset away from interference sources
                           such as computers, remote control toys, wireless
                           microphones, wireless alarm systems, wireless
                           intercoms and room monitors, and fluorescent
                           lights.  If the interference is severe, turn off
                           the interfering device.

                           Exchange your phone for one with a different
                           operating frequency (within 30 days of the date
                           of purchase).

The handset's range        Fully extend the base's antenna in a vertical
decreases.                 position.

                           Return the handset to the cradle, and recharge
                           the battery.

                           Be sure the antenna is not touching a metal
                           surface.

Receiver sound flutters    Be sure the battery is charged.
or fades.

Can make calls, but        Handset's POWER must be set to ON to ring.
telephone does not ring.

Can receive calls,         Set TONE/PULSE on the base correctly for your
but cannot make calls.     type of service.

You cannot answer/         The phone might be receiving interference from
make a call and the        another RF signal; or, if the handset is away
handset sounds an          the base during a long period of AC power
error tone when            failure, the phone might lose its access
you lift it                protection code.  Return the handset to the base
from the base or           for a few seconds.
press TALK.


(LB/all-04/19/96)