900 MHz Digital Cordless Speakerphone with Dual Keypads (430-1085) TROUBLESHOOTING Faxback Doc. # 32940 We do not expect you to have any programs with your phone, but if you do, the following suggestions might help. Problem Solution Low volume or unusual sounds. - Someone has picked up at another phone on the same line. Hang up the other phone. Press /\ on the handset to turn up the hand set's volume or VOLUME /\ ARROW on the base to turn up the speaker's volume. Severe noise interference. Return the handset to the cradle for a few seconds to reset the security access protection code, then try again. You might be moving out of range (see "Out of Range Indicators" below). Move the handset closer to base or relocate the base. Keep the handset away from computers, remote control toys, wireless microphones, alarm systems, fluorescent lights, and electrical appliances. Move to another location or turn off the source of interference. The phone cannot be opera- Adjust the base's antenna so it stands ted at a useful distance straight up. from the base because the signal becomes weak or noisy Return the handset to the cradle and re- (handset's range has de- charge the battery. creased). Be sure neither antenna is touching a metal surface. The phone does not work or Be sure the base's phone line cord and AC works poorly. adapter are correctly and securely connected. The handset battery does Check the charging contacts on the handset not charge. and base. If they are dirty, clean them with a pencil eraser. Handset doesn't ring or The battery pack might be weak. Charge the receive a page. battery on the base for 15-24 hours. Be sure the handset's ringer is turned on. Adjust the base's antenna so it stands straight up. Move closer to the base. Move the base away from noise sources. Return the handset to the base to reset it. The handset stops working or Move the handset closer to the base. or works poorly during a call. Change channels. Be sure the handset's battery is charged. (If the battery power is too low, it does not have enough power to light the PRIVACY/ LOW BATT indicator.) Adjust the base's antenna so it stands straight up. The caller's voice gets Press VOLUME /\ to turn up the speaker's off and is hard to hear volume. when using the speakerphone. Press PRIVACY to turn off the ET-910's microphone while the other party is speaking. If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone it its installation. If you cannot find the problem, take your phone to your local Radio Shack store for assistance. OUT OF RANGE INDICATIONS If you move the ET-910's handset out of the base's range, the handset will not operate properly. While it is out of range, the handset sounds different alert tones and flashes various indicators. NOTE: To turn off the out of range indications while the handset is out of range, you can press TONE *, #, or any number key (0-9), (You can press OFF to turn them back on again.) Out of Range with No Call If you move the handset out of the base's range when the handset is not in use, the handset's INT.CM indicator flashes and the handset beeps quietly at 30-second intervals. When you move the handset back within range of the base again, the INT.CM indicator turns off and the handset stops beeping. Out of Range with a Call in Progress If you move the handset out of the base's range while a call is in progress, the handset's INT.CM indicators lights steadily, the handset beeps quietly at 5-second intervals, and you and the other party cannot hear each other. If you move the handset back within the base's range within 30 seconds, the INT.CM indicator turns off, the handset stops beeping, and you can resume your phone conversation. If you keep the handset out of the base's range for 30 seconds or more, the call is disconnected (the TALK indicator turns off), the INT.CM indicator begins to flash, and the handset begins to beep at 30-second intervals. When you move the handset back within range of the base again, the indicator turns off and the handset stops beeping. (LB/EB 4/30/96)