TAD-1010 900 MHz Digital Cordless Telephone w/ Digital Multi-User Ans. Sys. (430-0771) Troubleshooting Faxback Doc. # 33533 We do not expect you to have any problems with your TAD-1010, but if you do, try these suggestions. If you still have problems, take your TAD-1010 to your local Radio Shack store for assistance. Problem Suggestion Noise, static, or weak signal Move closer to the base or relocate the when the phone is away from the the base. base. Noise, static or weak signal Place the handset in the base even when the phone is near momentarily to set the security access the base. protection code and reset the channel. The TAD does not answer calls. Check all phone line connections. Make sure the AC adapter is properly connected to the base. The TAD does not answer calls. Check all phone line connections. Make sure the AC adapter is properly connected to the base. The TAD does not record callers' Check the memory available and erase messages. messages as required. The TAD is set to Announcement 2 or OGM. Set the TAD to Announcement 1. The handset does not ring when Make sure the handset ringer is turned you receive a call. on. Check all phone line connections. Make sure the AC adapter is properly connected to the base. Unplug some of the other phones on the telephone line. Your caller's voice fades in Move closer to the base or relocate the and out. base. You hear other calls while using Place the handset in the base your phone. momentarily to set the security access protection code and reset the channel. Disconnect the base from the telephone jack, and plug in a regular phone. If you still hear other calls, the problem is probably in your wiring or local service. Contact your local telephone company. You hear noise in the handset, Make sure the AC adapter is properly and none of the keys or buttons connected to the base. work. Place the handset in the base momentarily to set the security access protection code and reset the channel. No dial tone. Check all phone line connections. Make sure the AC adapter is properly connected to the base. Make sure the batteries are properly charged. OUT OF RANGE INDICATIONS If you move the TAD-1010's handset out of the base's range, the handset will not operate properly. While it is out of range, the handset sounds different alert tones and flashes various indicators. NOTE: To turn off the out of range indications while the handset is out of range, you can press TONE *, #, or any number key (0-9). Out of Range with No Call If you move the handset out of the base's range when the handset is not in use, the handset's CH indicator flashes and the handset beeps quietly at 10-30 second intervals. The handset might not ring for incoming calls. When you move the handset back within range of the base again, the CH indicator turns off and the handset stops beeping. If the base is unplugged, the handset sounds the out-of-range warning beeps and CH flashes until the base is powered again and the handset is returned to the base. To turn off the out of range warnings, press any handset key until the handset beeps. Out of Range with a Call in Progress If you move the handset out of the base's range while a call is in progress the handset's CH indicator lights steadily, the handset beeps quietly at 5 second intervals, and you and the other party cannot hear each other. If you move the handset back within the base's range within 30 seconds, the CH indicator turns off, the handset stops beeping, and you can resume your phone conversation. If you keep the handset out of the base's range for 30 seconds or more, the call is disconnected (the TALK indicator turns off) the CH indicator begins to flash, and the handset begins to beep at 10-30 second intervals. When you move the handset back within range of the base again, the indicator turns off and the handset stops beeping. (BR/EB 6/3/96)