TAD-1006  Digital Answering System Telephone with Time/Day Stamp
(430-0768)                 Troubleshooting            Faxback Doc. # 33812

PROBLEM SOLVING

We do not expect you to have any problems with your TAD-1006, but if you
do, try these suggestions.  If the TAD-1006 still does not operate as you
think it should, take it to your local Radio Shack store for assistance.

Problem                       Cause                       Remedy

The TAD records a dial        The caller hung up with-    Press NEXT (or 9
tone, siren, beeping, or an   out leaving a message or    remotely) to play
operator's voice instead of   without using the maximum   the next message.
the caller's message.         time, and your local 
                              telephone company does not 
                              send out CPC signals.

The TAD does not answer       The phone line is not       Check all phone
calls.                        properly connected.         line connections.

                              The TAD is not plugged      Make sure the AC
                              into power.                 adapter is prop-
                                                          erly connected to
                                                          the TAD and to
                                                          power.

                              The TAD is not set to       Press ON/OFF so
                              answer calls.               the ANSWER indi-
                                                          cator turns on.

The outgoing announcement     You were too close to the   Re-record the
is distorted.                 TAD or you spoke too        announcement,
                              loudly when recording the   speaking in a
                              announcement.               normal tone of
                                                          voice about 12
                                                          inches from the 
                                                          TAD.

                              There was too much back-    Re-record the
                              ground noise in the room    announcement.
                              when you recorded the
                              announcement.

The TAD does not play the     The outgoing announcement   Record a new out-
outgoing announcement you     is less than 2 seconds      going announcement
recorded.                     long.                       that is at least
                                                          2 seconds, but no 
                                                          more than 1 minute 
                                                          long.

The TAD does not respond      You entered an incorrect    Carefully re-enter
to remote commands.           remote operation security   your remote oper-
                              code.                       ation security
                                                          code. If the TAD
                                                          fails to respond,
                                                          the security code
                                                          might have re-set
                                                          to the default
                                                          code. Enter 028.
                                                          
                              AC power failure.           Make sure that AC
                                                          power is restored
                                                          and the 12V DC
                                                          adapter is prop-
                                                          erly connected to
                                                          the TAD-1006.
                                                          

RESETTING THE TAD-1006

If the TAD-1006 locks up or does not operate properly, you might need to
reset it.

IMPORTANT:  Resetting the TAD-1006 deletes all recorded messages (including 
            any outgoing announcements), day and time settings, number of 
            rings, and resets the remote operation security code to its 
            default.

Use a pointed object, such as a straightened paper clip, to press RESET.

The TAD-1006 initializes and the ANSWER, MEMO, and PLAY indicators flash
six times.  Then the ANSWER indicator lights steadily.

Repeat all of the procedures in "TAD Preparation" on Faxback Doc. # 32287 
before you begin using the TAD-1006.

(EB/LB 07/02/96)