ET-441 Cordless Electronic Telephone
(430-0573)                 Troubleshooting            Faxback Doc. # 34272

We do not expect you to have problems with your phone, but if you do, the
following chart might help.  If you still have problems, take the phone to
your local Radio Shack store for assistance.

PROBLEM               CAUSE                   SOLUTION

The volume suddenly   Someone picked up a    Have the other person hang up
drops and unusual     phone on the same      the phone.
sounds occur.         line.

The call is too       Interference occurred  Hang up the phone.  Then pick
noisy.                on the line.           pick up the phone and redial
                                             the number.
                      
                      The phone's            Check the phone's connection.
                      connection is not
                      secure.

                      A device such as a     Move the handset away from the
                      computer, remote       device. If the noise continues,
                      control device,        turn off the problem device.                                
                      fluorescent light,     
                      or appliance is too    
                      close to the handset.  

                      The battery is         Recharge the battery.
                      depleted.

                      One of the antennas    Relocate the antenna.
                      is touching a metal
                      surface.

                      The channel frequency  This phone is available in five
                      for your phone is the  frequencies.  If none of the
                      same as another cord-  above solutions correct the
                      less phone in your     phone's noise problem, exchange 
                      area.                  the phone for one with a 
                                             different frequency, within 
                                             thirty days of the purchase 
                                             date.  The frequency is 
                                             indicated by a sticker on the 
                                             bottom of the base.  Refer to
                                             "Specifications" on Faxback
                                             Doc. # 34273 to cross
                                             reference the letter on the
                                             sticker to the actual frequency.

The range decreases.  The base's antenna is  Fully extend the base's antenna
                      not properly           and position it vertically.
                      positioned.            

The phone does not    The handset is too     Move the handset nearer the
work or works         far away from the      base.
poorly.               base.

                      The phone line cord    Properly connect the phone
                      and the AC adapter     line cord and the AC adapter.
                      are not correctly
                      connected.

                      The handset's battery  Place the handset in its 
                      needs to be charged.   cradle to recharge the hand-
                      (if the battery is     set's battery.
                      too low, TALK/HANG UP
                      LOW BATT does not
                      flash.)
                      
                      The base's antenna     Fully extend the base's
                      is retracted or        antenna and position it
                      positioned             vertically.
                      incorrectly.


(BR/EB 7/30/96)