TAD-246  (430-0755)         Troubleshooting            Faxback Doc. # 6144

We do not expect you to have any problems with your TAD, but if you do, be
sure you installed the cassette tape.  If you still have a problem, this
chart might help.  If not, take the TAD to your local Radio Shack store so
that our personnel can assist you.

Problem                             Cause/Solution
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The TAD does not answer the phone.  *  Bad phone lines connection.  Check
                                       and reconnect.

                                    *  The TAD is not set to answer calls.
                                       Press ANSWER  so that the ANSWER
                                       indicator lights.

                                    *  You have not recorded an outgoing
                                       announcement.  Record the
                                       announcement.
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The TAD does not record the callers'   The message tape is full.
messages.
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The TAD records a dial tone,          The caller hung up without leaving a
beeping, or the operator's voice      message or without using the maximum
instead of the caller's message.      time, and the TAD did not detect 8 
                                      seconds of silence.
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Recordings sound distorted.        *  You were too close to the microphone
                                      or you spoke too loudly when you
                                      recorded the announcement or memo.
                                      Re-record, and speak from about 12
                                      inches from the front of the TAD.

                                   *  The tape heads are dirty.

                                   *  The tape is worn out.  Replace the
                                      cassette.
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You cannot operate the TAD by      *  You are using a rotary-dial phone.
remote.                               Use a touch-tone phone or pocket
                                      tone dialer

                                   *  You did not correctly enter the
                                      security code.  Enter the code
                                      within 8 secs., and make sure each
                                      button press is at least 1/2 second
                                      long.

                                   *  You did not enter a remote command
                                      within 8 seconds after the command
                                      prompt.  (The TAD sounds a beep and
                                      hangs up.
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Outgoing message is being          *  Play the incoming messages.  After
erased when erasing messages          the messages stop playing, press
                                      erase within eight seconds.

                                   *  Make sure the right tape is in the
                                      right recorder.

                                   *  Make sure the phone is configured to
                                      receive an incoming call when
                                      erasing an incoming message tape.
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(RLR/ir-03-07-95)