TAD-430 (430-0712) Troubleshooting Faxback Doc. # 6165 ─────────────────────────────────────────────────────────────────────────── PROBLEM CAUSE AND SOLUTION ─────────────────────────────────────────────────────────────────────────── The answering machine records a dial The caller hung up without leaving a tone, beeping siren, or an operator's message or without using the maxi- voice instead of a caller's message mum time and your telephone substa- tion does not send out CPC signals. Set the CPC switch to MIN if the problem continues. ─────────────────────────────────────────────────────────────────────────── The answering machine does not an * Bad phone line connection. Check -swer the telephone: and reconnect. * The MASTER POWER switch is OFF. Turn it ON. * Your answering machine is not set to ANSWER or ANNOUNCE ONLY. * You did not call the line you selected by the LINE button. * The outgoing announcement cass -sette is not installed. ─────────────────────────────────────────────────────────────────────────── The answering machine does not * You did not firmly press the function though you pressed a control desired control button. button: * The answering machine is still in the previous mode. Press [STOP]. Then, press the desired button. ─────────────────────────────────────────────────────────────────────────── The outgoing announcement stops in * There is a pause of two seconds the middle of the announcement: or more in the announcement. Re-record the announcement. * The cassette tape is broken. Replace the cassette. ─────────────────────────────────────────────────────────────────────────── The outgoing announcement is dis- You were too close to the torted: microphone or you spoke too loudly when you recorded the announcement. ─────────────────────────────────────────────────────────────────────────── The outgoing or incoming message is * The recording heads are dirty. distorted. Clean the tape heads. * The heads are magnetized. Demagnetize the tape heads. Your local Radio Shack store sells the proper tape head demagnetizer * The tapes are worn out. Turn the tape over and use the other side. Replace tapes at least once a year. ─────────────────────────────────────────────────────────────────────────── The remote control functions do not * You are using a pulse dialing work: telephone. Use a touch-tone phone or a tone dialer. * The tone output from the tele- phone or tone dialer is not long enough to be effective. Try to call using another telephone or tone dialer. * You received the voice synthesized announcement. Hang up and call again later. * You entered an incorrect security code. * Seven seconds have passed after the answering machine prompts you with a command prompt. ─────────────────────────────────────────────────────────────────────────── The ANSWER, ANNOUNCE, and * The outgoing announcement tape MEMO indicators flash rapidly: has reached the end while you recorded an announcement. Press [STOP] to turn off the indicators. * The outgoing or incoming tape is torn or jammed. Replace the cassette. * Possible internal circuitry or tape mechanism has error. Set the MASTER POWER switch to OFF. Then, set the switch to ON. ─────────────────────────────────────────────────────────────────────────── The ANSWER indicator flashes slowly The incoming message tape has come and the MEMO indicator flashes rapidly: to the end while recording an incoming message. Listen to the messages, and rewind the tape. ─────────────────────────────────────────────────────────────────────────── Eight beeps sound when you press a * Outgoing announcement cassette button on the answering machine. or incoming message cassette is missing. Install the cassette. * Incoming message tape is at the beginning. Press (PLAY) or [FAST-F]. * Incoming message tape is at the end. Press [REWIND] or [ERASE REWIND]. ─────────────────────────────────────────────────────────────────────────── If you still have problems, bring your answering machine to your local Radio Shack store so that our personnel can assist you and arrange for service if needed. (RLR-02-25-94)