Model 107 4-Head HQ VHS VCR
(160-0544)                 Troubleshooting            Faxback Doc. # 18796

If you follow the instructions in this manual and still have trouble
operating your VCR, refer to the following  troubleshooting chart.

PROBLEM                             POSSIBLE REASON/SUGGESTION

No power.                           The power cord is not connected. 
                                    Plug the power cord into an AC outlet. 

Timer recording is not              The program timer is not set or is set 
possible.                           incorrectly.  Set the program timer 
                                    correctly. 

                                    The power is on.  Turn off the power. 

Cannot record.                      The erase-protection tab is missing. 
                                    Place a piece of strong tape over 
                                    the tab hole. 

Picture is poor on                  The TV is not set to the proper play- 
playback.                           back.  Set the TV to channel 3 or 4. 

                                   The TV's fine tuning is not set 
                                   correctly.  Fine tune your TV. 

                                   Audio/video connections are incorrect. 
                                   Recheck the connections. 

The playback picture is            The video heads are dirty.  See 
distorted.                         "Cleaning the Video Heads" on 
                                   Page 42. 

                                   The tracking is not properly adjusted. 
                                   Adjust the tracking. 

No picture on playback.            The TV is not set to the proper 
                                   channel.  Set it to channel 3 of 4. 

                                   Audio/video connections are incorrect. 
                                   Recheck all connections. 

VCR/remote control buttons         The cassette might be jammed.  Press 
do not work when the power is      EJECT several times on the VCR to 
on and a cassette is inserted.     release the cassette. 

                                   The remote control's batteries might 
                                   be weak.  Replace the batteries with 
                                   fresh ones. 

No operation when you              MODE LOCK is on.  Turn off MODE LOCK. 
press any button, and 
key symbol flashes 
on VCR's display. 

Cannot see broadcast TV            TV/CATV is not set correctly.  Set TV/ 
programs using the VCR's tuner.    CATV correctly in the SETUP menu. 

                                   Audio/video connections are incorrect. 
                                   Recheck all connections. 

                                   INPUT is not set correctly. Press INPUT 
                                   until a channel number appears. 

No stereo sound for a              You have not connected the VCR's AUDIO 
stereo recording.                  OUT jacks to a stereo system or stereo 
(Model 58 only)                    TV.  Connect the jacks to a stereo out- 
                                   put. 

                                   The AUDIO OUT setting is not correctly 
                                   set.  Set it so both stereo output 
                                   channels are selected. 

                                    The tracking is not properly adjusted. 
                                    Adjust the tracking. 

Cannot record from the input        Connections are incorrect.  Use 
jacks.                              shielded audio/video cables with 
                                    phono-type connectors to connect 
                                    the source device to the VCR's 
                                    front/near input jacks. 

                                    INPUT is not set correctly.  Press 
                                    INPUT on the remote control to 
                                    correctly select AV1 (rear input 
                                    jacks) or AV2 (front input jacks). 

Picture or sound is not             Keep your VCR away from electrical 
stable during playback.             and magnetic appliances.  Be sure to 
                                    position your VCR at least 8 inches 
                                    away from your TV or video monitor.