Model-25 9" Color TV/VCR  (160-0417)  Troubleshooting  Faxback Doc. # 3918

If you have trouble operating your Model 25, locate the problem in the
SYMPTOM column below.  Then check the POSSIBLE CAUSE column to find the
problem.  If you still have trouble operating your Model 25, contact your
local Radio Shack store for assistance.

┌───────────────────────────────┬────────────────────────────────────────┐
│          SYMPTOM              │           POSSIBLE CAUSE               │
├───────────────────────────────┼────────────────────────────────────────┤
│ No power.                     │ * Power cord is not connected.         │
│                               │ * POWER is not pressed in.             │
│                               │ * DC power cord is connected when you  │
│                               │   want to use AC power.                │
├───────────────────────────────┼────────────────────────────────────────┤
│                               │                                        │
│ Noise in picture on playback. │ * Tracking control needs adjustment.   │
│                               │ * Video head is dirty.  Head cleaning  │
│                               │   is necessary.                        │
├───────────────────────────────┼────────────────────────────────────────┤
│ Operation buttons do not work │   Dew protection system is activated.  │
│ when power is on and a        │   Wait until DEW disappears from the   │
│ cassette is inserted.         │   display.  then proceed with          │
│                               │   operation.                           │
├───────────────────────────────┼────────────────────────────────────────┤
│ Certain TV programs cannot    │   Connections are not made correctly.  │
│ be seen.                      │   Check all connections.               │
├───────────────────────────────┼────────────────────────────────────────┤
│ Remote control does not       │   The remote control's batteries are   │
│ operate the TV/VCR.           │   weak or dead.                        │
├───────────────────────────────┼────────────────────────────────────────┤
│ Picture but no sound.         │   Adjust VOLUME or press MUTE.         │
├───────────────────────────────┼────────────────────────────────────────┤
│ Timer recording does not      │ * Clock is not set correctly.          │
│ occur.                        │ * Timer recording is not set correctly.│
│                               │ * The timer recording is not set to the│
│                               │   standby mode.  Press POWER until the │
│                               │   TIMER REC indicator lights on.       │
├───────────────────────────────┼────────────────────────────────────────┤
│ Cannot record.                │   The erase-protection tab on the      │
│                               │   cassette is missing.                 │
└───────────────────────────────┴────────────────────────────────────────┘

(ALL-01/17/95)