Model 101  (160-0539)           Troubleshooting         Faxback Doc. # 3933

┌───────────────────────────────┬────────────────────────────────────────┐
│        PROBLEM                │         POSSIBLE SOLUTION              │
├───────────────────────────────┼────────────────────────────────────────┤
│ No power.                     │ The power cord is not connected.  Plug │
│                               │ the power cord into an AC outlet.      │
├───────────────────────────────┼────────────────────────────────────────┤
│ Timer recording is not        │ The program timer is not set or is set │
│ possible.                     │ incorrectly.  Set the program timer    │
│                               │ correctly.                             │
│                               │                                        │
│                               │ The power is on.  Turn the power off.  │
├───────────────────────────────┼────────────────────────────────────────┤
│ Cannot record.                │ The erase-protection tab is missing.   │
│                               │ Place a piece of plastic tape over the │
│                               │ tab hole.                              │
├───────────────────────────────┼────────────────────────────────────────┤
│ Picture is poor on playback.  │ The TV's channel selector is not set to│
│                               │ the proper channel.  Set the TV to     │
│                               │ channel 3 or 4.                        │
│                               │                                        │
│                               │ The TV's fine tuning is not set        │
│                               │ correctly.  Fine tune your TV.         │
│                               │                                        │
│                               │ Audio/Video connections are incorrect. │
│                               │ Recheck all connections.               │
├───────────────────────────────┼────────────────────────────────────────┤
│ The playback picture is       │ The video heads are dirty.  Have them  │
│ distorted.                    │ cleaned by a trained technician.       │
│                               │                                        │
│                               │ The tracking is not properly adjusted. │
│                               │ Adjust the tracking.                   │
├───────────────────────────────┼────────────────────────────────────────┤
│ No picture on playback.       │ The TV is not set to the proper        │
│                               │ channel.  Set it to channel 3 or 4.    │
│                               │                                        │
│                               │ Audio/Video connection are not correct.│
│                               │ Recheck all connections.               │
├───────────────────────────────┼────────────────────────────────────────┤
│ VCR/remote control buttons do │ The cassette might be jammed.  Press   │
│ not work when the power is on │ EJECT several times on the VCR to      │
│ and a cassette is inserted.   │ release the cassette.                  │
│                               │                                        │
│                               │ The remote control's batteries might be│
│                               │ weak.  Replace the batteries with fresh│
│                               │ ones.                                  │
├───────────────────────────────┼────────────────────────────────────────┤
│ No operation when you press   │ MODE LOCK is engaged.  Disengage MODE  │
│ any button.                   │ LOCK.                                  │
├───────────────────────────────┼────────────────────────────────────────┤
│ Cannot see broadcast TV       │ CATV/TV and/or TV/VCR is not set       │
│ programs using the VCR's      │ correctly.  Set CATV/TV correctly in   │
│ tuner.                        │ the SETUP menu, and press  TV/VCR so   │
│                               │ the display shows VCR.                 │
│                               │                                        │
│                               │ Audio/Video connections are incorrect. │
│                               │ Recheck all connections.               │
│                               │                                        │
│                               │ INPUT is not set correctly.  Press     │
│                               │ INPUT until a channel number displays. │
├───────────────────────────────┼────────────────────────────────────────┤
│ Remote control does not       │ The batteries are weak or dead.        │
│ operate.                      │ Replace the batteries.                 │
└───────────────────────────────┴────────────────────────────────────────┘

(ALL-01/17/95)