Model 102  (160-0540)          Troubleshooting          Faxback Doc. # 3957

If you have trouble operating your VCR, refer to the following
troubleshooting chart.

┌─────────────────────────────────┬──────────────────────────────────────┐
│           PROBLEM               │        POSSIBLE SOLUTION             │
├─────────────────────────────────┼──────────────────────────────────────┤
│No power.                        │The power cord is not connected.  Plug│
│                                 │the power cord into an AC outlet.     │
├─────────────────────────────────┼──────────────────────────────────────┤
│Timer recording is not possible. │The program timer is not set or is set│
│                                 │incorrectly.  Set the program timer   │
│                                 │correctly.                            │
│                                 │                                      │
│                                 │The power is on.  Turn off the power. │
├─────────────────────────────────┼──────────────────────────────────────┤
│Cannot record.                   │The erase-protection tab is missing.  │
│                                 │Place a piece of plastic tape over the│
│                                 │tab hole.                             │
├─────────────────────────────────┼──────────────────────────────────────┤
│Picture is poor on playback.     │The TV's channel selector is not set  │
│                                 │to the proper channel.  Set the TV to │
│                                 │channel 3 or 4.                       │
│                                 │                                      │
│                                 │The TV's fine tuning is not set       │
│                                 │correctly.  Fine tune your TV.        │
│                                 │                                      │
│                                 │Audio/video connections are incorrect.│
│                                 │Recheck all connections.              │
├─────────────────────────────────┼──────────────────────────────────────┤
│The playback picture is          │The video heads are dirty.            │
│distorted.                       │                                      │
│                                 │The tracking is not properly adjusted.│
│                                 │Adjust the tracking.                  │
├─────────────────────────────────┼──────────────────────────────────────┤
│No picture on playback.          │The TV is not set to the proper       │
│                                 │channel.  Set it to channel 3 or 4.   │
│                                 │                                      │
│                                 │Audio/video connections are incorrect.│
│                                 │Recheck all connections.              │
├─────────────────────────────────┼──────────────────────────────────────┤
│VCR/remote control buttons do    │The cassette might be jammed.  Press  │
│not work when the power is on    │EJECT several time on the VCR to      │
│and a cassette is inserted.      │release the casette.                  │
│                                 │                                      │
│                                 │The remote control's batteries might  │
│                                 │be weak.  Replace the batteries with  │
│                                 │fresh ones.                           │
├─────────────────────────────────┼──────────────────────────────────────┤
│No operation when you press any  │MODE LOCK is engaged.  Disengage MODE │
│button.                          │LOCK.                                 │
├─────────────────────────────────┼──────────────────────────────────────┤
│Cannot see broadcast TV programs │CATV/TV and/or TV/VCR is not set      │
│using the VCR's tuner.           │correctly.  Set CATV/TV correctly in  │
│                                 │the SET UP menu, and press TV/VCR so  │
│                                 │the display shows VCR.                │
│                                 │                                      │
│                                 │Audio/video connections are incorrect.│
│                                 │Recheck all connections.              │
│                                 │                                      │
│                                 │INPUT is not set correctly.  Press    │
│                                 │INPUT until a channel number displays.│
├─────────────────────────────────┼──────────────────────────────────────┤
│Remote control does not operate. │The batteries are weak or dead.       │
│                                 │Replace the batteries.                │
├─────────────────────────────────┼──────────────────────────────────────┤
│Picture or sound is not stable   │Keep your VCR away from electrical and│
│during playback.                 │magnetic appliances.  Be sure to      │
│                                 │position your VCR at least 8" away    │
│                                 │from your TV or video monitor.        │
└─────────────────────────────────┴──────────────────────────────────────┘

(ALL-01/17/95)