SLV-740HF Video Cassette Recorder
(160-8430)                 Troubleshooting            Faxback Doc. # 33011

             Symptom                   Remedy

Power        The POWER switch does     Connect the AC power cord securely.
             not function.             

             The power is turned on    Moisture condensation occurs.  Turn
             but the VCR does not      the power off, unplug the AC power
             operate.                  cord and leave the VCR to dry for 
                                       over an hour.

Clock        The clock has stopped     The clock stops if the VCR is
             "-:--" lights in the      disconnected from the wall outlet
             display window.           for more than three hours. Reset the 
                                       clock (and timer).

Play back    The playback picture      Make sure the TV is set to the
             does not appear on the    channel for the VCR.  If you are
             TV screen.                using a monitor, set it to video 
                                       input.

             The picture is not        Adjust the tracking with the TRACKING
             clear.                    NORMAL/SLOW buttons.

                                       The video heads are dirty (see
                                       below).  Clean the video heads using
                                       the Sony T-25CL video head cleaning 
                                       cassette.  If this cleaning cassette 
                                       is not available in your area, have
                                       the heads cleaned at your nearest 
                                       Sony service facility (a standard 
                                       service charge will be required.)  
                                       Do not use a commercially available 
                                       wet type cleaning cassette, as it
                                       may damage the video heads.

                                       The video heads may have to be
                                       replaced.  Consult your local Sony 
                                       dealer for more information.

             The picture rolls         Adjust the vertical hold control on
             vertically during         the TV or monitor.
             picture search.

             The picture has no        The tape is defective.  Use a new
             sound.                    tape.

             Both main and SAP         When you play a bilingual tape, make
             sounds are heard.         sure the AUDIO MIX option in the 
                                       ADVANCED OPTIONS is set to OFF.

Recording    A TV program does not     Make sure the TV is set to the
             appear on the TV          channel for the VCR.  If you are
             screen.                   using a monitor, set it to video 
                                       input.

             TV reception is poor.     Adjust the TV antenna.

             The tape ejects when      Check that the safety tab has not
             you press REC.            been removed.

             Nothing happens when      Make sure the tape has been wound to
             you press REC.            the beginning.

                                       Select the correct source with the
                                       INPUT SELECT button.  Select a
                                       channel number when recording TV
                                       programs; select "L" when recording
                                       from other equipment.

             No sound is recorded      When not recording SAP sound, make
             on the normal audio       sure the NORMAL AUDIO option in the
             track.                    ADVANCED OPTIONS is set to MAIN.

Timer        The timer does not        Check that the clock is set.
recording    operate.      
                                       Make sure a tape has been inserted.

                                       Check that the safety tab has not
                                       been removed

                                       Make sure the tape has been wound to 
                                       the beginning.

                                       Make sure a program has been set for 
                                       timer recording.

                                       Make sure your timer settings have
                                       not already passed the current time.

                                       Check that the cable box is turned
                                       on.

                                       The clock stops if the VCR is
                                       disconnected from the wall outlet
                                       for more than three hours.  Reset
                                       the clock and timer.

                                       When you use cable box control,
                                       make sure the CABLE BOX CONTROL
                                       option is set to ON.

Others       A tape cannot be          Check that a tape isn't already in
             inserted.                 the tape compartment.

             The remote commander      Make sure you are pointing the
             does not function.        remote commander at the remote
                                       sensor on the VCR.

                                       Replace all the batteries in the
                                       remote commander with new ones if
                                       they are weak.

             The channels on the       Make sure the CABLE BOX CONTROL
             VCR cannot be changed.    option is set to OFF.

             The tracking indicator    The recording condition of the tape
             does not appear on        is very poor and tracking cannot be
             the screen.               adjusted.

             The VCR needs to be       Clean the cabinet panel and control
             cleaned.                  with a dry, soft cloth, or a soft
                                       cloth slightly moistened with a mild 
                                       detergent solution.  Do not use any 
                                       type of solvent, such as alcohol or 
                                       benzene.

If you have any questions or problems concerning your unit, please consult 
your nearest Sony dealer.


(WL/EB 5/13/96)