RCA ProV712 / PRO 8 Camcorder (160-0867) Troubleshooting Faxback Doc. # 34803 Trouble Checks Troubles sometimes are caused by simple "faults" that you can easily correct without the help of a service technician by first checking a few basic remedies. Before you call or take your camcorder to an Authorized RCA Camcorder Servicenter, look below for the type of trouble you are experiencing. Then perform the simple checks and adjustments listed for that trouble. If service should be necessary, the warranty information lists what your warranty covers and explains how to get service. SYMPTOM POSSIBLE CAUSE SUGGESTED SOLUTION Power No power Battery pack is not charged. Charge battery pack sufficiently (see Fax- back Doc. # 34795) Power source is not properly Connect power source connected. properly (see Faxback Doc. # 34795) Power goes Depleted battery pack Use a fully charged off soon battery pack (see Fax- after coming back Doc. # 34795) on. Dew in Camcorder Wait until dew dries (see Faxback Doc. # 34794) Recor- Power on Camcorder is in VCR mode. Set Power switch to ding but no CAMERA (see Faxback image on Doc. # 34797) monitor. Cannot Erasure Protection hole is Slide red projection record. covered. to open hole (see Fax- back Doc. # 34796) Fuzzy Dust or other foreign Clean lens. picture matter on lens. Not properly focused. Adjust focus manually or set Camcorder to Auto Focus mode (see Faxback Doc. # 34797) Play- No image Improperly connected Reconnect properly back appears on to TV. (see Faxback Doc. # connected 34800) TV's screen. TV's channel or TV's Set TV to its VIDEO VIDEO channel not input channel (see selected. Faxback Doc. # 34800) Camcorder Dirty video heads Call for Customer does not Service. playback in color on connected TV. Video noise Worn video heads Call for Customer in image. Service. Old or worn tape Use a new tape cass- ette (see Faxback Doc. # 34796) Cassette cannot be Cassette is not right side Check cassette inserted. up, or is backwards. positioning and reinsert (see Fax- back Doc. # 34796) Cassette won't Camcorder is not in Record- Press REC Start/STOP eject. ing mode. (or STOP) button to stop tape, and try again (see Faxback Doc. # 34797) No tape movement Tape already completely Rewind tape to de- in Fast Forward wound. sired point (see Fax- mode. back Doc. # 34798) No tape movement Tape already completely Fast forward tape to in Rewind mode. rewound. desired point (see Faxback Doc. # 34798) BATTERY and DEW/ Tape protection circuit Eject the tape from CLOG indicators are is activated. the Camcorder and flashing in sync. reload it. NOTE: This unit is equipped with a microprocessor. Its performance could be adversely affected by external electrical noise or interference. If this should happen, turn off the power and disconnect the unit from any power sources. Then reconnect the power sources (to resume operation). (BR/EB 9/25/96)