Western Digital (250-0105/6) Installing the Drive Faxback Doc. # 15666 Hard Disk Upgrade Kit With Ontrack Disk Manager You need a bootable DOS diskette to install Ontrack Disk Manager if your new Western Digital hard drive will be installed as your master C: drive. If you don't have a bootable DOS diskette, you can create it by following these steps: 1. Insert a blank diskette into drive A. 2. Type: format a:/s. Press ENTER. Most computer systems provide a CMOS setup program that allows you to access information regarding your system configuration. This information must be modified to include the exact parameters of your new Western Digital hard drive. Follow these steps to use the CMOS setup program provided with your computer system: 1. Insert a bootable DOS system diskette into drive A: and turn your system on. If you are installing your new Western Digital hard drive as the slave drive (D:), boot your system from the C: drive. 2. Go to your CMOS setup screen. Refer to your system manual for instructions. If you have an existing drive, write down the hard drive type and parameters (cylinders/heads/sectors) for the existing drive. Do not change the hard drive parameters of your existing hard drive at this time. Some system setup programs offer a "User Defined" or "Auto Config" hard drive type. The User Defined hard drive type allows you to define the hard drive parameters, while the Auto Config drive type automatically sets up the hard drive parameters by interrogating the Western Digital hard drive directly. HOW TO DETERMINE IF YOUR SYSTEM SUPPORTS DRIVES WITH A CAPACITY GREATER THAN 528 MB If you are installing a hard drive with a capacity over 528 MB, your computer system may or may not support its full capacity. All computer systems manufactured prior to 1994 do not support hard drive capacities over 528 MB unless the system BIOS has been updated. An easy way to check this is to turn on your computer and read the first screen carefully. Most systems display BIOS information with a date. If the date displayed is prior to 1994, then your system most likely WILL NOT support drive capacities over 528 MB. You can also call your system manufacturer to obtain this information. IMPORTANT: 528MB = 1024 cylinders, 16 heads, and 63 sectors. If you have determined that your system will not support drive capacities over 528 MB, you have two options: 1. Install the enclosed Ontrack Disk Manager software. 2. Contact your system or BIOS manufacturer and obtain an updated BIOS that will support your drive. This is usually referred to as a "translating BIOS" or "Enhanced IDE BIOS." Some of the more common BIOS manufacturers and their phone numbers are: - AMI (404) 263-8181 - Award (415) 968-4433 - Micro Firmware (Phoenix) (405) 321-8333 - MR BIOS (508) 686-6468 - Phoenix (617) 551-4000 IMPORTANT: A translating BIOS supports drives greater than 528 MB (1024 cylinders, 16 heads, and 63 sectors). If you choose to update your BIOS, refer to "Selecting Hard Drive Parameters For Systems with a Translating BIOS" after installing your new BIOS. HOW TO VERIFY IF YOUR COMPUTER SYSTEM MANUFACTURED IN 1994 OR LATER WILL SUPPORT YOUR DRIVE To verify if a system manufactured in 1994 or later has a translating BIOS, and therefore can support your drive, we suggest the following: 1. Contact your system or BIOS manufacturer and verify that your system supports hard drive capacities over 528 MB. This is usually referred to as a "translating BIOS" or "Enhanced IDE BIOS," or 2. Enter your CMOS setup program and look for setup options such as "LBA", "Large Disk Access", or "Translation." Be sure to enable these options. If you have determined that your system WILL support hard drives over 528 MB, we recommend that you DO NOT install Ontrack Disk Manager software. Select your hard drive parameters in the CMOS setup program as explained in the following section. If you have determined that your system has a translating BIOS, and therefore can support drives over 528 MB, follow these steps: 1. Go to your CMOS setup screen. Refer to your system manual for instructions. 2. Select the Hard Disk Type option for the new Western Digital hard drive. Select "Auto Config." 3. Verify that any options such as "LBA", "Large Disk Access", or "Translation" are enabled. NOTE: Most systems have translations enabled only when "Auto Config." is selected. If the "Auto Config." option is not available, consult your operating system manual. 4. Save the changes, exit the SETUP program, and restart the computer. NOTE: Western Digital and CHKDSK define a megabyte as 1,000,000 bytes. CMOS setup and some utility software programs define a megabyte as 1,048,576 bytes. Your version of DOS determines how you partition your drive(s). MS DOS and PC DOS versions 5.0 and later automatically partition and format the drive during DOS installation, without requiring your to manually run the FDISK and Format utilities. If you have MS DOS version earlier than 3.3, you can only address 32 MB maximum on your drive. You cannot partition the drive without third party software. We recommend you upgrade to MS DOS 3.3 or above. If you have MS DOS versions 3.3, DOS allows you to partition larger drives into logical disk drives with a maximum of 32 MB per partition. If you are working with MS DOS version 3.31 or greater, you can partition a disk drive to the maximum size of the drive. You are not limited to 32 MB. Some non-Microsoft versions of DOS may allow larger partitions than those mentioned here. FDISK.COM automatically assigns drive IDs to the partitions. Refer to your operating system manual for more information on partitioning drives. You only need to manually partition your drive(s) to overcome the limitations of your MS DOS version. Partitioning allows you to divide your drive into multiple partitions, which function as separate drives. Use the MS DOS FDISK.COM utility to display a series of menus that help you partition your hard drive for MS DOS. A brief set of instructions follow. 1. Insert your MS DOS system diskette into drive A. 2. Reboot the system by simultaneously pressing CTRL, ALT, and DEL. Make sure that the MS DOS diskette with FDISK.COM (located on the diskette) is inserted in Drive A. 3. Type FDISK at the A:prompt. Press ENTER. 4. Follow the default options. For more information, refer to your MS DOS manual. MS DOS versions 3.3 and higher allow you to create a primary partition, create an extended partition, change the active partition, delete a partition, and display partition data. REPLACING AN EXISTING (SINGLE) DRIVE You only need to manually format your drive when you have an older version of DOS. Newer versions of DOS automatically format during DOS installation. You do not need to low-level format. ADDING THE CAVIAR AS A SECOND HARD DRIVE You always need to use FDISK and FORMAT utilities on the second hard drive. When using FDISK, make sure that you have selected the second drive. Do not delete any partitions that already exist on the first drive. Doing so will result in lost data. When using FORMAT, make sure that you select the proper drive letter in the FORMAT command line. Format the next drive letter after your last existing partition. FORMATTING A PARTITION THAT ALREADY CONTAINS DATA WILL RESULT IN THE LOSS OF THAT DATA. If you designated other drives or partitions during the FDISK.COM routine, you must format those drives as well. For example, type FORMAT D: at the A: prompt and then press ENTER. Continue the format process until you have formatted all drives. When the formatting process is complete, the D hard drive should be ready for use. For more information on formatting, refer to your operating system documentation. Booting the System After you have properly installed DOS on the C: drive or formatted the D: drive you are ready to use the computer. Boot the system from the active operating system drive, usually C. Be sure to remove any diskettes from drive A before booting. To boot the system: 1. Simultaneously press CTRL, ALT, and DEL. 2. The system should respond and the monitor should display C> after you have entered the current data and time. Refer to your system documentation for more information on booting the system. If the system will not boot, or if you are unable to access the new drive, refer to your operating system documentation. Verify that you ran the system utilities correctly, specified the correct drive tables, designated an active partition, and partitioned and formatted the hard disk correctly. If your system still won't boot, you may have improperly installed or connected the drive. (ALL-06/13/95)