STAV-3370 Digital Synthesized Stereo
(310-3032)                 Troubleshooting            Faxback Doc. # 31168

If the receiver is not working as it should, the following suggestions,
might help.  If you follow the suggestions in this chart and the receiver
still does not work properly, contact your local Radio Shack store for
assistance.

Problem                     Cause                         Solution

Power does not turn on.     Power cord is disconnected.   Plug in the
                                                          power cord.

                            Protection circuit is         Unplug the power
                            activated.                    cord, then plug
                                                          it in again.

The receiver does not       Static discharge has          Unplug the power
respond to button           affected control.             cord, then plug
presses.                                                  it in again.
                                                          (If static
                                                          electricity is
                                                          a problem, try
                                                          to use the
                                                          remote control
                                                          as much as
                                                          possible.)

No sound.                   Incorrect connections.        Check and
                                                          correct the
                                                          connections.

                            The mute function is          Press MUTING.
                            activated.

                            The volume is turned          Turn up the
                            down.                         volume.

                            Speaker wires are             Connect the
                            disconnected.                 speaker wires.

                            Neither set of speakers       Press in
                            is selected.                  SPEAKERS A or B.

No picture when you         The selected video            Correct the
select a video source.      source is not set             problem with the
                            correctly.                    selected video
                                                          source.

                            Incorrect connections.        Correct the
                                                          connections.

High Noise level.           Station not correctly         Tune to a
                            tuned.                        stronger
                                                          station.

                            Antenna not connected.        Connect the
                                                          antenna.

                            FM antenna still coded        Stretch both
                            or is not pointing in         ends of the
                            the correct direction.        antenna taut
                                                          and reposition
                                                          the antenna.

                            AM loop antenna not           Adjust the AM
                            pointing in the correct       loop antenna.

                            Noise is coming from          Try using an AC
                            another electricity           line noise
                            appliance.                    filter to reduce
                                                          the noise.

Tuning does not             Stations are too weak.        Use a better
automatically                                             antenna.
stop when
searching for FM
stations.

Cannot make copies          Tapes are protected by a      You cannot make
of video tapes.             copy restriction method.      a good copy.

                            Video connections are         Check and
                            incorrect.                    correct the
                                                          connections.

Returning Controls to Factory Defaults

Press RETURN to return the controls to the following settings.

Tape 2 Monitor                     Off

Source                             TUNER

Speakers A                         On

Band                               FM or AM (Set to the last-tuned
                                   frequency.  If the receiver cannot
                                   receive the frequency, it starts
                                   searching for the next strong
                                   stations.)

Surround Mode                      Off

Muting                             Off

Super Bass                         Off


(SP/LB 03/06/96)