STAV-3450  (310-3031)          Troubleshooting         Faxback Doc. # 9770

If the receiver is not working as it should, the following suggestions
might help you.  If you follow the suggestions in this chart and the
receiver still does not work properly, contact your local Radio Shack
store for assistance.

Problem                 Cause                          Solution

Power does not turn on  Power cord is disconnected.    Plug in the power
when you press POWER.                                  cord.

                        Protection circuit activated.  Unplug the power
                                                       cord, then plug it
                                                       in again.

The receiver does not   Static discharge has affected  Unplug the power 
respond to button       control.                       cord, then plug it
                                                       in again.
presses.
                                                       If static electri-
                                                       city is a problem,
                                                       try to use the
                                                       remote control as
                                                       much as possible.

No sound.               Incorrect connections.         Check and correct
                                                       the connections.
                        The mute function is
                        activated.                     Press MUTING.

                        The volume is turned down.     Turn up the volume.

                        Speaker wires are discon-      Connect the speaker
                        nected.                        wires.

                        Neither set of speakers        Press in SPEAKERS
                        is selected.                   A or B.

No picture when you     Incorrect connections.         Correct the
select a video source.                                 connections.

                        The selected video source      Correct the
                        is not set correctly.          problem with the
                                                       selected video
                                                       source.

High noise level.       Station not correctly tuned.   Tune to a stronger
                                                       station.

                        Antenna not connected.         Connect the
                                                       antenna.

                        FM antenna still bundled       Stretch both ends 
                        or is not pointing in the      of the antenna taut
                        correct direction.             and reposition the
                                                       antenna.

                        AM loop antenna not pointing   Adjust the AM loop
                        in the correct direction.      antenna.

                        Noise is coming from another   Try using an AC
                        electrical appliance.          line noise filter
                                                       to reduce the
                                                       noise.

Tuning does not         Stations are too weak.         Use a better
automatically stop                                     antenna.
when searching for
FM stations.

Cannot make copies      Tapes are protected by a       You cannot make a
of video tapes          copy restriction method.       a good copy.

                        Video connections are          Check and correct
                        incorrect.                     the video
                                                       connections.

Using the RETURN Button

Note:  If you hear no sound when you press RETURN, be sure that SPEAKERS A
       or B is set to the on position.

Press RETURN to return the controls to the following factory default
settings.

             Tape 2 Monitor           Off

             Source                   TUNER

             Band                     FM or AM (Set to last-tuned
                                      frequency.  If the receiver
                                      cannot receive the frequency,
                                      it starts searching for the
                                      next strong station.)

             Surround Mode            Off

             Muting                   Off

(br/all-02/22/95)