PRO-2039 Scanner  (200-0462)      Troubleshooting      Faxback Doc. # 15933

The PRO-2039 Programmable Scanner should require very little maintenance. 
If you have problems, refer to the following for possible solutions.

Problem                   Probable Cause            Solution

Scanner is totally        The AC plug is not        Check to see that the
inoperative.              properly connected.       scanner is plugged
                                                    into a working AC
                                                    outlet.

Poor or no reception.     Improperly connected      Check to be sure the
                          antenna.                  antenna is properly
                                                    connected.

                          Poor reception.           Move the scanner to a
                                                    location with a better
                                                    reception environment.

                          Incorrectly programmed    Reprogram the
                          frequencies.              frequencies correctly.

                          Programmed frequencies    Avoid programming
                          that are the same as      frequencies listed
                          Birdie frequencies.       under "Birdie
                                                    Frequencies", or only
                                                    listen to them
                                                    manually.

ERROR appears on the      Programming error.        Reprogram the
display.                                            frequencies correctly.

Keys do not work or       Undetermined error.       Reset the scanner
display changes at                                  (see "Resetting/
random.                                             Initializing the
                                                    Scanner").

Scanner is on but will    The SQUELCH control is    Adjust the SQUELCH
not scan.                 not correctly adjusted.   control clockwise
                                                   ("Turning on the
                                                    Scanner/Setting
                                                    Volume and Squelch").

In the scan mode, the     The SQUELCH control is    Adjust the SQUELCH 
scanner locks on          not correctly adjusted.   control clockwise.
frequencies that have
an unclear transmission.

If you cannot solve the problem, contact the local Radio Shack store for
assistance.


(TE/all-07/18/95)