AFX-300 Deluxe Automatic Fax/Data Switch (430-1245) Installation Faxback Doc. # 19568 Each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device's ringer equivalence number, or REN. The REN is shown on the bottom of your AFX-300. If you are using more than one device on the line, add up all the RENs. If the total is more than five, your phone might not ring and your answering machine might not answer. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line. Your AFX-300 complies with Part 68 of FCC Rules. You must, upon request, provide the FCC registration number and the REN to your phone company. Both numbers are shown on the bottom of your AFX-300. You must not connect your AFX-300 to: Coin-operated systems Party-line systems Most electronic key phone systems The AFX-300 is not compatible with: Voice mail services Call forwarding services Call waiting services Fax machines or modems that have a REN greater than 2.0B. CAUTION: Be sure to perform the procedures in this section in this order, otherwise the AFX-300 might not operate as expected: 1. Install batteries 2. Connect to the phone line 3. Connect your TAD, fax machine/fax modem, and/or data modem 4. Connect the AFX-300 to AC power NOTE: If the AFX-300's operation becomes erratic, disconnect it from AC power, unplug all modular connections, remove the backup batteries, then follow all installation procedures in the order they appear (beginning with "Installing Back-up Batteries", below). INSTALLING BACK-UP BATTERIES Your AFX-300 requires two button-cell batteries (supplied) for memory backup in case AC power is disconnected or fails. Follow these steps to install the batteries. 1. Remove the battery compartment screw with a small Phillips screwdriver, then remove the cover by sliding it in the direction of the arrow. 2. Insert the batteries into the compartment with the positive (+) sides facing up. The POWER/IN USE indicator turns on. 3. Replace the cover, then reinsert and tighten the screw. NOTES: The AFX-300's POWER/IN USE indicator flashes slowly during normal use. If it flashes rapidly, replace the batteries. For the longest life, we recommend alkaline batteries, such as Radio Shack Cat. No. 23-115. WARNING: Promptly dispose of old batteries and keep them out of reach of young children. Swallowing a button cell battery can be fatal. Before you replace the back-up batteries, you must disconnect the AFX-300 from AC power and unplug all modular phone cords. Disconnecting AC power while the batteries are removed resets the AFX-300's features to their default settings. MAKING THE CONNECTIONS Follow these steps to connect the AFX-300 to the phone line and your answering machine (TAD), fax machine, fax modem, and/or data modem. 1. Plug one end of the AFX-300's modular cord into its LINE jack, and plug the other end into your modular telephone line jack. NOTES: If your telephone line does not have a modular jack, you must update the wiring. You can convert the wiring yourself, using jacks and adapters available at your local Radio Shack store, or you can have the telephone company update the wiring for you. The telephone company will charge you for the installation of the necessary jacks. The USOC number of the jack to be installed is RJ11C (or RJ11W for a wall plate jack). If you have two phone lines and you want to connect the AFX-300 to the second line, you must install a triplex modular adapter, such as Radio Shack Cat. No. 279-469, and connect the AFX-300 to L2. Follow the installation instructions provided with the adapter. You can mount the AFX-300 on a standard modular wall plate or directly on a wall using two screws (not supplied), then connect the AFX-300 to the telephone line using a short modular cord (not supplied). 2. To connect a fax machine, fax modem, or fax/data modem, plug its modular plug into the AFX-300's FAX jack. NOTES: If you connected a fax/data modem (one that receives both fax and data calls), be sure to set the AFX-300 to route data modem calls to the FAX jack. To ensure optimum compatibility with the AFX-300 and avoid disconnected fax calls due to lengthy connection time: - Set the connected fax machine/fax modem's ring number feature to its minimum setting (typically 1 ring). - If the connected fax machine/fax modem has a delayed ring (or answer) feature, turn it off or set it to the minimum delay setting. 3. To connect a TAD to the AFX-300, plug the TAD's modular plug into the AFX-300's TAD jack. Also, see "Preparing a TAD for Use with the AFX-300" on Page 14 and/or below. NOTES: If you connect a TAD to the AFX-300, you can connect your telephone to the phone jack on the TAD. If you do not connect a TAD to the AFX-300's TAD jack, you can connect your telephone's modular plug directly to this jack. If you installed a triplex adapter, plug your TAD's or telephone's modular cord into the adapter's L1/L2 jack. 4. To connect a data modem to the AFX-300, plug the modem's modular plug into the AFX-300's MODEM jack. NOTE: If you connected both a TAD and a data modem to the AFX -300, and do not subscribe to second number distinctive ring service from your telephone company, be sue to turn on the automatic modem detection feature. Otherwise, the AFX-300 will not switch data modem calls properly. INITIALIZING THE AFX-300/CONNECTING TO POWER Follow these steps to connect the AFX-300 to AC power. CAUTION: Make sure all of the AFX-300's modular jacks are plugged in before you connect it to power. 1. Plug the supplied adapter's barrel plug into the AFX-300's DC 12V jack. 2. Plug the adapter's other end into a standard 120-volt AC power outlet. CAUTION: You must use a Class II, 120V AC/12V DC adapter that delivers at least 400 milliamps. Its center tip must be set to negative and its plug must correctly fit the AFX-300's DC 12V jack. The supplied adapter meets these requirements. Using an adapter that does not meet these requirements could damage the AFX-300 or the adapter. 3. Route the AC adapter cord through the AFX-300's strain relief slot. PREPARING A TAD FOR USE WITH THE AFX-300 Setting the TAD's Ring Number The AFX-300 is preset to direct a call to either the FAX or MODEM jack after five rings. When you use a TAD with the AFX-300, be sure the TAD is set to answer within four rings. If it is not, either change the ring number on the TAD to 4, or change the ring number on the AFX-300 to at least one number higher than the TAD's ring number. Changing the Outgoing Message Some fax machines/fax modems do not sound the tones required to make the AFX-300 automatically switch the call and start your fax machine/fax modem. If you connected a TAD to the AFX-300, we recommend you change the TAD's outgoing message to include instructions for callers with that type of fax machine/fax modem, or for those callers who might want to both leave a voice message and send a fax during the call. For example: "Hello. You have reached 555-4567. Please leave your name and phone number at the tone, and we will return your call. If you want to send us a fax and you have a touch-tone phone, press one, the pound sign, then one on your telephone to activate our fax machine, then press START on your fax machine. Thanks for calling." If you also connected a data modem to the AFX-300, the message might say: "Hello. You have reached 555-4567. If you want to leave a message, press any digit on your touch-tone phone, then leave your name and phone number at the tone, and we will return your call. Or, if you want to send us a fax and you have a touch-tone phone, press one, the pound sign, then one on your telephone to activate our fax machine, then press START on your fax machine. Thanks for calling." NOTE: If your TAD's message interferes with the AFX-300's operation (for example, calls are not routed properly, the TAD records calls intended for the fax machine/fax modem, etc.), re-record the message and speak more softly. OPTIONAL VOICE DATA GUARD When you use cordless telephones, extension telephones, speed dialers, computer modems, or other telephone devices on the same telephone line as your fax machine/fax modem. When your answering machine is too far away to easily connect to the AFX-300's TAD jack. To install a voice data guard, follow its supplied instructions. NOTE: You do not need to use a voice data guard with the AFX-300 if your TAD automatically stops the outgoing message when you pick up an extension phone on the same line as the TAD, and you connected the TAD to the AFX-300's TAD jack. (EB 1/12/96)