AFX-300 Deluxe Automatic Fax/Data Switch
(430-1245)                 Troubleshooting            Faxback Doc. # 19571

IF YOU HAVE PROBLEMS

If your AFX-300 does not work or works poorly, check the connection to the
telephone line.  If the reception is noisy when you make a call, hang up
the phoneÆs handset.  Then pick up the handset and redial the number.

If a power failure occurs while your fax machine/fax modem is operating,
the AFX-300 might not reset properly when power is restored.  If this
happens, follow these steps to reset the fax switch.

1.  Disconnect the adapter from the AC outlet.

2.  Wait about 10 seconds, then reconnect the adapter to the AC outlet.

NOTE:  If the AFX-300 still does not work properly, disconnect it from AC
       power, unplug all modular connections, remove the backup batteries,
       then follow all installation procedures in order.

If the AFX-300 does not transfer calls to your fax machine/fax modem or
data modem, the phone line voltage might be too low.  Normal phone line
voltage is 48 volts DC.  The AFX-300 operates with voltage down to about 43
volts DC.  If the phone lineÆs voltage is below 43 volts DC, your AFX-300
might not operate properly.  Check with your phone company if you think
you have this problem.


(EB 1/15/96)