DUoFONE 93T Auto Dialer (430-0297) Operation Faxback Doc. # 19576 All commands begin when the phone comes off-hook and [*] or [#] is pressed within 4 seconds. After 4 seconds the AUTO DIALER will disengage; you will have to press the hook button for a second and release it, before you begin a command. Once you press [*] or [#], you have as much time as you like to complete the command. NOTE: Some old tone phones don't have [*] and [#]. Ask your phone company to exchange your old phone for a newer model, if necessary. If your phone already uses [*] and [#] for other commands, simply wait 4 seconds and the AUTO DIALER will disengage and you can proceed with the other commands. The AUTO DIALER is most reliable when you don't press the buttons extremely fast. To cancel a command, hang up for 4 or more seconds. You might continue to hear a dial tone for a few seconds after you complete your command. This is normal. The AUTO DIALER is waiting to be sure you have finished before it dials. The AUTO DIALER even works with systems that use switch hook clicks for special signaling. Remember, the AUTO DIALER disengages after 4 seconds, if it does not receive a command. To use a switch hook signal, simply lift the handset and wait for at least 4 seconds before signaling. One Time Redial This command will redial the last number dialed (from the AUTO DIALER memory or dialed manually). Press [*] [1] In systems where you dial an access code (like a [9]) to get an outside line, the AUTO DIALER actually hears the dial tone that tells you to continue dialing. As long as the tone lasts at least half a second, the AUTO DIALER hears it and remembers. When you tell it to redial, it will automatically pause at the correct time and listen for the tone. It continues dialing as soon as it hears the tone (or after five seconds). Auto Dialing Busy Numbers The AUTO DIALER will repeatedly dial the last number dialed (from the AUTO DIALER memory or dialed manually) until it hears the phone ring. You can ask the AUTO DIALER to sound a "success signal" through the receiver of the phone when the busy signal changes to a ring; you complete your connection by pressing the hook button. The AUTO DIALER can also automatically connect your call without the success signal. This is useful if you have a speaker phone or plan to keep the receiver to your ear. CAUTION: Do not keep the receiver to your ear if you are using a line that might get an incoming call. A loud tone will sound. Success Signal-Press [*] [2] Automatic Connect-Press [*] [3] NOTE: When Auto Dialing, you must leave the phone off hook. The AUTO DIALER will dial the number for up to two hours, or until you tell it to stop by hanging up the phone. It will then redial the busy number about ten times the first minute, once every 2 minutes for 10 minutes, and then once every 10 minutes for up to 2 hours. If another call is received between attempts, the AUTO DIALER will sound a ring-like tone through your off-hook receiver. To answer the call, briefly press the hook button. You must re-enter the command to continue the auto-dialing. Auto Dialing an Unanswered Phone The AUTO DIALER will repeatedly dial the last number dialed (from the AUTO DIALER memory or manually dialed) until someone answers the phone. When you hear the success signal through the receiver, press the hook button to answer the call. Press [*] [4] NOTE: When Auto Dialing, you must leave the phone off hook. The AUTO DIALER will repeatedly dial the number every 10 minutes for up to 10 hours, or until you tell it to stop by hanging up the phone. There might be a short delay between the time someone answers and the success signal. The AUTO DIALER knows that the phone has been answered when the ring signal stops occurring at the expected time. If you receive an Incoming call when using this feature, you must re-enter the command to continue the auto-dialing. Directory Dialing The AUTO DIALER will store phone numbers, up to 32 digits long, in a computer "directory" that pairs each number with a name. The AUTO DIALER will store up to 93 7-digit numbers, 73 10-digit numbers, or 55 23-digit "alternate long distance" numbers. You may use either of the following systems, or a combination of the two, for storing your numbers. Directory Dialing - The AUTO DIALER will remember any name or code name (2 to 6 letters long). You dial the easy-to-remember name and the AUTO DIALER dials the corresponding number. This eliminates the need to constantly consult your listing of numbers, because they are stored in the AUTO DIALER under the easy-to-remember code name. Of course, short code names will save dialing time (and conserve memory space). If you try to store a name that has already been stored, the AUTO DIALER will sound a tone to tell you to pick a new name or delete the existing entry. Code Number Dialing - You might prefer to dial by code number instead of name, as with a conventional dialer. If so, choose a 2- or 3-digit number instead of a name. We suggest 01 through 93. Again, if you try to store a code number that has already been used, the AUTO DIALER will sound a tone. The directory at the end of the manual can be used for recording these code numbers. Preparing the Directory The AUTO DIALER directory must be erased when the unit is new. Press [#] [F] [#] [R] [#] [E] [#] [E] [#] CAUTION: This command should never be used again, unless you want to erase all the numbers in the directory. How to Store Numbers The AUTO DIALER will remember and dial numbers up to 32 digits long. You can store the number by pairing it to an easy-to-remember code name. The code name can be from 2 to 6 letters. Nicknames such as MOM or words like TENNIS, for your tennis club, are good choices. Short names save you dialing time and use less directory space. Using initials is a good way to turn a long name into a short one. Use [S] on your phone dial to tell the AUTO DIALER to [S]tore a number. Example: To store Bob James as BJ, 634-4127 Press [#] [S] [#] [B] [J], [#] [6] [3] [4] [4] [1] [2] [7], [#] The store command can be summarized as: [#] [S] [#] NAME [#] NUMBER [#] After you dial # S # NAME #, you should pause for a few seconds to insure proper storage of your numbers. The number is now stored under the code name you have selected (BJ). The AUTO DIALER stores the code name as the number 25. If you try to store another number that uses the same keys [2] [5] or if the memory is full the AUTO DIALER will sound a tone and refuse to obey the command. If you want to store a new number using the same keys, you must first delete the old number (see "How to Delete a Stored Number", below). How to Dial Stored Numbers Example: To call Bob Jones, whose name is stored as BJ Press [#] [B] [J], [#] How to Delete a Stored Number Use the [D] on your phone to tell the AUTO DIALER to [D]elete a number. Example: To delete the entry for BJ Press [#] [D], [#] [B] [J], [#] If you hear a tone after this command, you tried to delete a number that wasn't in the directory. After the AUTO DIALER has been connected to its AC adapter for about ten minutes. It may be disconnected for up to one week without losing the stored memory numbers. Alternate Long Distance Dialing If you do not use an "alternate long-distance" system, you can skip this section. If you do use such a system, the AUTO DIALER will save you a lot of time. More and more people are saving money on long-distance calls by using Sprint, MCI, ITT, and other "alternate long distance" systems. To dial a number using these systems, you call a local computer first, and then dial an access code before or after the long-distance number you want to dial) depending on the system you are using). This usually involves dialing about 23 numbers and listening for tones at the right time. The AUTO DIALER actually detects tones, instead of just pausing like other dialers, to improve dialing speed and reliability. The AUTO DIALER lets you store the local alternate long distance number under a 3-digit name, such as MCI, ITT, or SPC. This is the only time you are required to use a 3-digit code name. Other stored numbers can be programmed to "point" at this code. This saves storage space and lets you change the local alternate long distance number and access code of all your long-distance numbers at the same time, when necessary. After dialing the local number, for the alternate long-distance service, the AUTO DIALER must hear a steady tone of 3 seconds or more from the service's computer before it will continue dialing. If your alternate long-distance service gives a short or intermittent tone, the AUTO DIALER will not continue dialing, and cannot be used as described in "Pointing Number to the alternate long-distance system." Storing the Local Alternate Long-Distance Number Example: To store your local alternate long-distance number (482-3002) and access code (012345) under a 3-digit code name (MCI) Press [#] [S]. [#] [M] [C] [I], [#] [4] [8] [2] [3] [0] [0] [2], [*] [*] [0] [1] [2] [3] [4] [5], [#] The two stars ([*] [*]) before the access code tell the AUTO DIALER to look for an alternate long-distance tone. Use two stars for MCI, Sprint and other systems that require an access code before the long-distance number. Use three stars ([*] [*] [*]) instead of two, for ITT and other systems where the access code is dialed after the long-distance number. "Pointing" Numbers to the Alternate Long-Distance Systems Once the MCI (or other alternate long-distance system) number is stored, your stored long distance numbers can be made to refer to it. Example: Assume JOHN has the long-distance number 212-123-6543. We store it as an MCI number as follows. Press [#] [S], [#] [J] [0] [H] [N], [#] [*] [M] [C] [I], [2] [1] [2] [1] [2] [3] [6] [5] [4] [3], [#] The AUTO DIALER interprets the [*] [M] [C] [I] as shorthand for the stored MCI number and access code. If you are using ITT or any other system, enter that code name in place of MCI, above. If you now want to call JOHN, it's simple. Press [#] [J] [O] [H] [N] [#] The AUTO DIALER dials all the numbers and listens for the tones, automatically. Using Alternate Long-Distance for Non-Stored Numbers If you want to use your alternate long distance system to call a number not stored in the directory, the AUTO DIALER can still help you. Example: To manually dial a long distance number using a stored MCI number (or other systems that require the access code before the long distance number) Press [#] [I] [T] [T] [#] The AUTO DIALER will dial the local number for ITT. Then you must wait three seconds for the AUTO DIALER to release the line and manually enter the number you want to call plus your access code. When using an ITT type system in this manner, the access code will not be dialed automatically after the manually dialed number. Another option is available with ITT-type systems. You may store the local ITT number as any other local number (without the [*]s or access code). If you already have the ITT number for auto dialing stored under [I] [T] [T], you will have to use a different code name for this number [I] [T] for instance). Then you may dial unstored numbers without waiting three seconds for the AUTO DIALER to release the line. Extra Dial Tones The AUTO DIALER is very good at handling extra tones that can occur when a number is dialed. For instance, in some offices and hotels you have to dial [9] and then wait for an extra dial tone that tells you to continue dialing. Like you, the AUTO DIALER must wait for the extra tone. When you store a number you must tell the AUTO DIALER when to look for a tone. You do this by pressing [*]. Example: Press [#] [S] [#] [T] [O] [M] [#] [9] [*] [8] [6] [7] [5] [0] [8] [6] [#] The * before the phone number tells the AUTO DIALER to wait for a dial tone after the 9. The AUTO DIALER also remembers any extra tones (that last at least half a second) as you dial a number manually. Then if you use the redial command the AUTO DIALER will listen for the extra tones, automatically. If it doesn't hear the tone after 5 seconds, the AUTO DIALER will continue dialing. You might also want the AUTO DIALER to listen for a tone at least 3 seconds long. Two stars in a row tell the AUTO DIALER to look for a 3-second tone. Example: Press [#] [S], [#] [M] [C] [I], [#] [4] [8] [2] [3] [0] [0] [2], [*] [*] [0] [1] [2] [3] [4] [5], [#] If the AUTO DIALER hears a busy signal instead of the extra tone it is waiting for-for instance, when trying to reach a WATS line or alternate long-distance computer-it will hang up and start the dialing over again. It will continue to do this until it successfully hears each dial tone. (EB 2/13/96)