TAD-268 25-Channel Cordless Telephone Answering System (430-0738) Phone Operation Faxback Doc. # 19657 USING THE TELEPHONE CONFIRMATION AND ERROR TONES When you press a button, the phone sounds a brief tone to indicate that it accepted the command. If three error tones sound, you pressed a button in error, you are out of range, the battery is low, or there is too much interference. Move the handset closer to the base and try again, or recharge the battery. MAKING/ANSWERING A CALL The quick call function automatically gives you a dial tone when you lift the handset from the cradle. (To turn off quick call, see "Turning Quick Call Off", below). To make a call (with quick call on), simply pick up the handset from the cradle, or, if the handset is not on the cradle, press TALK on the handset until the TALK indicator on the handset lights. When you hear a dial tone, dial the phone number. To answer a call (with quick call on), pick up the handset from the cradle, or, if the handset is not on the cradle, press TALK on the handset. When you are finished with the call, hang up by either pressing TALK so the TALK indicator turns off, or return the handset to the cradle. Turning Quick Call Off The quick call function is preset to on at the factory, but you can turn it off. Follow these steps if you want to cancel this function so the phone does not give you a dial tone when you lift the handset from the cradle. 1. If the TALK indicator on the handset is on, press TALK to turn it off. 2. If the ANSWER or ANN ONLY indicator on the base is on, press ERASE/STOP to turn it off. 3. Press * then MEMORY on the handset. The HOLD/INT indicator on the handset blinks and a long beep sounds. 4. Within 30 seconds, press FLASH then # on the handset. NOTE: If you do not press FLASH and # within 30 seconds, the HOLD/INT indicator on the handset turns off and the handset beeps twice. Repeat this procedure from Step 3. 5. Press MEMORY on the handset to store the new setting. The HOLD/INT indicator turns off and a long beep sounds. To restore the quick call function, repeat Steps 1-5, but press * instead of # in Step 4. CHANGING CHANNELS To reduce interference and get the clearest communications between the base and handset, you can change the channel the phone is using. The phone uses one of 25 channels when you hear a dial tone or during a call. When you press CHANNEL, the phone automatically changes to another channel and uses that one. NOTES: Since unwanted noise usually affects more than one consecutive channel, the phone does not tune to the next consecutive channel when you press CHANNEL. Either the TALK or HOLD/INT indicator on the handset must be on to change the channel. If the handset is too far from the base, the phone might not change channels. Move closer to the base and try again. USING FLASH Pressing FLASH sends the electronic equivalent of a switchhook signal. Use FLASH with special phone company services such as call waiting. If you have call waiting, you can press FLASH to take an incoming call without disconnecting the current call. Press FLASH again to return to the first call. NOTES: Do not press FLASH to hang up the phone. The redial memory does not store a FLASH entry or any digits you pressed after FLASH. If you do not have any special phone services, pressing FLASH might disconnect the current call. USING REDIAL To quickly redial the last number dialed, press PAUSE/REDIAL on the handset when you hear a dial tone. The phone automatically dials the last number dialed. NOTES: The redial memory holds up to 40 digits, so you can redial long- distance as well as local phone numbers. The redial memory also holds pause entries. If you have pulse service, we recommend that you do not use the redial feature for numbers that include a tone change entry, because the one-second pause following the mode change might not be long enough to answer. See "Using Tone Services on a Pulse Line", below. USING TONE SERVICES ON A PULSE LINE Some special services, such as bank-by-phone, require tone signals. If you have pulse service, you can still use these special tone services by following these steps. 1. Be sure DIAL on the back of the base is set to PULSE. 2. Dial the service's main number. 3. When the service answers, press TONE/# on the handset. Any additional numbers you dial now are sent as tone signals. 4. After you complete the call, return the handset to the cradle or press TALK. The phone automatically resets to the pulse mode. USING HOLD To put a caller on hold, press HOLD/INTERCOM on the handset so the TALK indicator blinks and the HOLD/INT indicator lights. To return to the call, press TALK. NOTES: If you pick up another phone connected to the same telephone line while a call is on hold, the TAD 268 automatically releases the hold and you can talk with the caller. After you put a call on hold, you can use the handset to talk to a person at the base using the intercom feature. See "Using the Intercom", below. If you do not release a call on hold within 5 minutes, the handset beeps for 1 minute, then the phone automatically hangs up. USING THE INTERCOM Use the intercom feature when you want to talk with someone at the handset or the base. Follow these steps to call from the handset to the base. 1. Press HOLD/INTERCOM on the handset. The base rings three times, then the base's speaker and microphone automatically turn on. You can talk with someone at the base. 2. When you complete your conversation, press HOLD/INTERCOM on the handset again, or the person at the base can press INTERCOM. Follow these steps to call from the base to the handset. 1. Press INTERCOM on the base. The handset rings. (This is handy for locating the handset when it is away from the base.) 2. When the person at the handset presses HOLD/INTERCOM, you can talk with them. 3. When you complete the conversation, either press INTERCOM on the base again, or the person at the handset can press HOLD/INTERCOM. NOTES: If a call arrives while you are using the intercom, the handset sounds a tone. The phone might not activate the intercom for about 2 seconds after the last time you use it. MEMORY DIALING You can store up to 10 different phone numbers of up to 16 digits each so you can dial them quickly. Storing Phone Numbers in Memory 1. Be sure DIAL is set for the type of service you have. 2. If the TALK indicator is on, press TALK on the handset to turn it off. Then, if the ANSWER or ANN ONLY indicator is on, press ERASE/STOP on the base to turn it off. 3. Press #, then MEMORY. The HOLD/INT indicator starts to blink and a beep sounds. 4. Using the number keys, enter the number of the memory location (0-9) where you want to store the phone number. 5. Enter the phone number you want to store, including any PAUSE/REDIAL and TONE/# entries. NOTES: Each PAUSE/REDIAL or TONE/# entry uses one digit of memory. If you have pulse service and want to store a number, we recommend that you do not store a number that includes a TONE/# entry. The one-second pause following the mode change might not be long enough to allow the special service to answer. 6. Press MEMORY to store the number into the selected location. A long beep sounds and the HOLD/INT indicator turns off. 7. To store more numbers, repeat Steps 3-6. NOTES: If you receive a call while you store a number in memory, press TALK to answer the call. After the call, begin again at Step 2 to store the number. To change a number you already stored, store a new one in its place. To delete a number from memory, repeat Steps 2-6, but do not enter a phone number in Step 5. Storing a Pause In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you must also store a pause after the access code to allow the outside line time to connect. To do so, press PAUSE/REDIAL at the appropriate place to enter a 2-second pause. For a longer pause, press PAUSE/REDIAL additional times. Dialing a Stored Number 1. Lift the handset from the cradle or press TALK and listen for a dial tone. 2. When you hear a dial tone, press MEMORY, then use the number keys to enter the memory location code (0-9). IMPORTANT: When you test a stored number of an emergency service, make the test call in the off-peak hours, such as late evening or early morning, and remain on the line to explain the reason for your call. Chain-Dialing from Memory When you use special services such as alternate long-distance or bank-by- phone, you can store the service's phone number in one memory location, and any other numbers, such as the long-distance number, in another location. This lets you easily dial a long sequence of numbers. Follow these steps to chain-dial memory numbers. 1. Press MEMORY, then use the number keys to enter the memory location code for the service's main number. 2. Wait for the service to answer. 3. Press MEMORY, then enter the memory location code for any remaining number. NOTES: If you use pulse dialing to dial the service, after the service answers, press TONE/# before you enter memory location codes, or save TONE/# as the first entry in a stored number. If you move from an area that uses pulse dialing to an area that uses tone dialing, you no longer have to press TONE/# to change the dialing mode. Therefore, if you previously stored any phone numbers into memory that included TONE/# entries, you must reenter them. USING AN OPTIONAL HEADSET A jack on top of the handset lets you connect an optional headset (CMC No. 43-731, available from your local Radio Shack store) so you can conduct "hands-free" conversations. Follow these steps to use an optional headset. 1. Place the headset on your head. To wear the headset on your right ear, turn the receiver over clockwise. 2. Adjust the headset so the receiver is next to your ear and the micro -phone is close to your mouth. 3. Connect the headset's plug to the jack on top of the handset. (EB 2/19/96)