TAD-268 25-Channel Cordless Telephone Answering System (430-0738) Troubleshooting Faxback Doc. # 19662 If your TAD is not working as it should, these suggestions might help you eliminate the problem. If the TAD still does not operate normally, take it to your local Radio Shack store for assistance. Symptom Cause Suggestion The volume suddenly drops Someone has picked Have the other and unusual sounds occur. up a phone on the same person hang up the line. phone. The handset's battery Place the handset in might need recharging (the the base to recharge CHARGE indicator is it. flashing. NOTE: If the battery is too low, the CHARGE in- dicator might not flash. The call is too noisy. Interference on the line. Hang up the phone. Then pick up the phone and redial the number. The phone connection is Check the phone's loose. connection. A device such as a remote Move the handset away control, fluorescent from the device. If light, personal computer, the noise continues, or appliance is too close turn off the device. to the handset. The channel frequency for Change channels and your phone is the same try again. as another cordless phone in your area. The antenna on the base Adjust the antenna on or the handset might be the base, check the touching a metal surface. antenna on the handset, and try again. The handset's battery Place the handset in might need recharging. the base to recharge it. The phone's range The antenna on the base Fully extend the decreases. is not adjusted properly. antenna on the base and position it vertically. The handset's battery Place the handset in might need recharging. the base to recharge it. The phone does not work, The handset is too far Move the handset or works poorly. away from the base. closer to the base. The phone's cord and the Properly connect the AC adapter are not conn- phone's cord and AC ected properly. adapter. The handset's battery Place the handset in might need recharging. the base to recharge it. The antenna on the base Fully extend the is not adjusted properly. base's antenna and position it vertically. The TAD does not answer Interference on the line. Contact your local calls. phone company. The TAD is not set to Press the button next answer calls. to the ANSWER indica- tor on the base. The ANSWER indicator lights. Message tape not install- Install the message ed in TAD. tape. You have not recorded an Record an outgoing outgoing announcement. announcement. The TAD does not record The incoming message tape Delete calls from the caller's messages. is full. incoming message tape or turn the tape over and record on the other side, or rewind the tape and record over any old messages you don't want to save. The TAD records a dial A caller hung up without Set CPC to MIN. tone, beeping, or the leaving a message or with- operator's voice instead out using the maximum time, of the caller's message. and the TAD didn't detect 7 seconds of silence. Recordings sound dis- Tape heads are dirty. Clean the tape heads torted. The tape is worn Replace the tape. out. You cannot operate the The tone output from the Use another phone or TAD remotely. phone or tone dialer is tone dialer. not long enough. You are using a rotary- Use a touch-tone dial phone. phone or pocket dialer. You did not correctly Try entering the enter the remote opera- security code again. tion security code. Enter the security code within 5 seconds, and make sure each button press is at least 1/2 second long. You didn't enter a remote Redial and try again. command within 30 seconds after the command prompt. The TAD beeped and hung up. (EB 2/19/96)