SPP-A5000 Cordless Telephone with Answering System (430-8005) Operation Faxback Doc. # 19865 Making and receiving calls Making calls 1. Press TALK, and wait until the TALK lamp lights. You then hear a dial tone. If reception is poor when you press TALK, you will hear five short error beeps. In this case, move closer to the base unit to improve reception. 2. Dial the phone number. 3. When you finish talking, press OFF. The TALK lamp goes off. If reception becomes poor during conversation, you will hear a beep (the out-of-range alarm) every second. If this happens, move closer to the base unit; otherwise, the call will be disconnected after 15 seconds. Note, however, that you may not hear beeps if it is noisy on the cordless handset. Receiving calls Receiving calls on the cordless handset is easy: just press any key except OFF ("any key talk" function). This allows you to receive calls in any situation (e.g. in the dark). 1. When you hear the phone ring, press TALK or any other key except OFF. The cordless handset will not ring on an incoming call if the RING ON/BATT SAVE switch is set to BATT SAVE. However, you can receive calls by pressing TALK. 2. When you finish talking, press OFF. The TALK lamp goes off. Redialing You can redial the last number called with just one touch of the REDIAL/ PAUSE button. 1. Press TALK, and wait until the TALK lamp lights. 2. Press REDIAL/PAUSE. The last sequence of numbers dialed will be automatically redialed. The number must not be longer than 32 digits (the tone and pause digits are each counted as one digit); otherwise, you will hear five short error beeps and the call will not be connected. To erase the last phone number dialed While the cordless handset is not in use, press REDIAL/PAUSE twice. The number is erased from the memory, and you will hear a confirmation beep. If interference occurs on the cordless handset When you press TALK, the cordless handset automatically searches for the channel with the best reception. However, if you notice interference during a conversation, move closer to the base unit. If interference persists, you can switch to another channel to improve the sound quality of your telephone conversation. During a conversation, press CHANNEL. The phone will select a new channel. If you change the channel when you are far from the base unit, the call may be disconnected. Monitoring calls through the base unit This feature allows you to hear the other party through the base unit's speaker. It is especially convenient for accessing touch-tone services which do not require you to talk. Since you do not need to put the handset to your ear, you can keep the handset in front of you while you enter numbers using the dialing keys. 1. Press PGM on the cordless handset. The TALK lamp flashes. 2. Press TALK. The base unit's speaker is turned on, and the IN USE lamp lights. 3. Dial the phone number. You will hear the ringing tone through the base unit's speaker. When the call is answered, you will hear the other party through the base unit's speaker. Once connected, you can either switch to a normal phone conversation, or continue monitoring the other party's voice through the base unit. 4. To switch to normal phone conversation, press TALK. The base unit's speaker is turned off, and you can switch to phone conversation using the cordless handset. 5. To disconnect the call, press OFF. Memory dialing You can store the numbers you frequently call into the memory so that you can dial a number with the touch of two buttons; the SPEED DIAL button and a key between 0 and 9. Storing memory dialing numbers 1. Press PGM. The TALK lamp flashes. While storing a number, you cannot receive calls. 2. Press SPEED DIAL. 3. Press a dialing key between 0 and 9. You hear a confirmation beep. 4. Enter the phone number you wish to store. If you enter a wrong number, press PGM and start again from step 1. Do not enter a memory dialing number that exceeds 16 digits (the tone and pause digits are each counted as one digit); otherwise, you will hear five short error beeps and you must start over again. 5. Press PGM. You hear a confirmation beep, and the TALK lamp goes off. Note on storing numbers - Do not let more than 20 seconds elapse between any two steps of the storing procedure. To change a stored number - Program a new number using the procedure above. The old number will be erased automatically. If you use a Private Branch Exchange (PBX) - You need to dial a digit (such as 9) to access an outside line before you dial a phone number. To store the phone number: 1. Enter the outside line access digit. 2. Press REDIAL/PAUSE to enter a pause (to allow the phone time to access the outside line.) 3. Enter the phone number you want to store. To keep a directory - Use the directories supplied. Following is an example of directory usage. 1. Write down the names of persons or places whose numbers you have stored in the buttons. 2. Remove backing paper and attach back to directory. 3. Attach the directory to a desired location except on the ringer hole. Be sure not to cover the ringer hole. If you do, it will be difficult to hear the ringer. Making memory dialing calls Once you have stored numbers in the memory dialing buttons, you can make a call with the touch of two buttons. 1. Press TALK and wait until the TALK lamp lights. You then hear a dial tone. 2. Press SPEED DIAL. 3. Press the desired speed dialing key (0 to 9). The phone number stored in the key will be dialed. If you press a speed dialing key that does not have a phone number stored in it, you will hear five short error beeps. Operating the phone during calls Putting a call on hold The HOLD button allows you to temporarily suspend a phone conversation without disconnecting the call. When a call is on hold, you cannot hear the caller and the caller cannot hear you. Press HOLD. The TALK lamp flashes. If you have subscribed to "call waiting" service, you cannot hear the "call waiting " tone of a new call while the call is put on hold. To resume the conversation - Press HOLD again. The TALK lamp lights up steadily. Using "call waiting" service If you have subscribed to "call waiting" service, you can switch to a new call during conversation. 1. If a new call comes in while you are talking, press FLASH. The current caller is put on hold and you can answer the new call. 2. When you want to switch back to the first caller, press FLASH again. Pressing FLASH lets you switch back and forth between the two calls. Paging You can page someone near the cordless handset from the base unit, or someone near the base unit from the cordless handset. From the base unit to the cordless handset To page someone near the cordless handset, the RING ON/BATT SAVE switch of the cordless handset should be set to RING ON. You cannot page the cordless handset when the handset is in use. Press PAGE on the base unit. The cordless handset rings, and continues to ring until you release PAGE. From the cordless handset to the base unit Press PAGE on the cordless handset. The base unit rings, and continues to ring until you release PAGE. If the RINGER LEVEL switch of the base unit is set to OFF, the base unit still rings at the "Low" volume level when paged from the cordless handset. PLAYING BACK MESSAGES Starting playback The message counter reflects the total number of newly recorded messages. When the AUDIBLE IND/ANN ONLY switch is set to AUDIBLE IND ON, the phone will beep to indicate that there are new messages. This section explains how to play back messages using the base unit. You can also control playback using the cordless handset. To start playback, press PLAY/STOP. Messages, regardless of their type (incoming, memo message, or telephone conversation), are played back in the order they were recorded. The sequence is indicated on the message counter. When all the messages are played back, the message counter returns to zero and playback stops. * If there are more than 19 recorded messages, the maximum possible number that will appear on the counter is 19. "F" will appear when the memory is full. To play back the messages you have listened to When the new messages are all played back, press PLAY/STOP again. * To stop the beep of the audible indicator, push any button on the base unit. It also stops if you set the AUDIBLE IND/ANN ONLY switch to AUDIBLE IND OFF. To adjust the speaker volume Slide the SPEAKER VOLUME control to the right to increase the volume, or to the left to decrease it. * Even when the message counter returns to zero, the messages will still remain in the memory until you erase them. We recommend that you regularly clear the old messages to make room for new ones. DURING PLAYBACK OF EACH MESSAGE During playback of each message, you can perform various operations using the digital message shuttle. You can repeat, skip and stop messages using the cordless handset also. To change the playback speed Turn and hold the digital message shuttle with the pointer pointing approximately at one of the following: -30% Replays at 30% slower than the normal speed +30% Replays at 30% faster than the normal speed +60% Replays at 60% faster than the normal speed Changing playback speed does not affect the speed at which the time/day stamp is announced. If you want to keep playback at the new speed While holding the digital message shuttle at the new speed press PLAY/STOP. Even if you release it, the new speed will remain in effect until all the messages are replayed. If you want to return to the normal speed immediately, turn the digital message shuttle in either direction to release the speed lock. To repeat the last few seconds Turn the digital message shuttle until the pointer is approximately at the BACK SPACE indicator. The phone goes back by about a few seconds then resumes playback. To repeat the current message Turn the digital message shuttle until the pointer is approximately at the REPEAT indicator. Playback resumes from the beginning of the current message. If you turn the digital message shuttle to the REPEAT indicator during the first three seconds of the current message, the phone will jump back to the previous message. To go back to previous messages Turn the digital message shuttle until the pointer is approximately at the REPEAT indicator, then hold the shuttle until the phone jumps to the desired message. When the digital message shuttle is released, the phone resumes playback. To skip the current message Turn the digital message shuttle until the pointer is approximately at the SKIP indicator. To jump to following messages Turn and hold the shuttle until the phone skips to the desired message. When the digital message shuttle is released, the phone resumes playback. Stopping playback Press PLAY/STOP. ERASING MESSAGES You can erase each message during its playback, or erase all messages after they are played back. Once erased, they cannot be recovered. This section explains how to erase messages using the base unit. You can also erase messages using the cordless handset. Erasing one message at a time During the message playback, press ERASE. You hear a confirmation beep. Erasing all played messages When the phone is not playing back any messages, press ERASE. The phone announces that all of your messages have been erased. The operation will be canceled if there are any new messages you have not played back yet. SCREENING CALLS You can screen calls by leaving the answering machine on while you are at home. When a call is answered, you can hear the message being recorded through the base unit or through the cordless handset. You can then decide either to continue recording, or to switch to conversation. Make sure that the answering machine is in normal answering mode. On the base unit When a call is answered, the base unit's speaker will be turned on automatically, and you will be able to hear the caller recording the message. The caller cannot hear you. If you decide to talk to the caller, press TALK on the cordless handset. On the cordless handset To screen a call, the RING ON/BATT SAVE switch must be set to RING ON. When the base unit is answering an incoming call, the TALK lamp and the REMOTE lamp will flash on the cordless handset. While the lamps are flashing, press REMOTE. You can listen to the caller recording the message, but the caller cannot hear you. If you decide not to talk to this caller, press OFF. The answering machine will still continue to record the message until the caller hangs up. If you wish to speak to the caller, press TALK. The base unit will stop recording. RECORDING A TELEPHONE CONVERSATION You can record the conversation while you are talking on the phone. The recorded conversation is counted as a message and can be played back like any incoming messages. 1. During the phone conversation, press CONV REC on the cordless handset. The REMOTE lamp flashes, and recording starts. 2. To stop recording, press CONV REC again. The REMOTE lamp goes off. If the 4-minute message limit is exceeded, recording automatically stops. If the memory becomes full during recording The "F" indicator will flash in the message counter, and recording will stop automatically. RECORDING A MEMO MESSAGE You can leave memo messages to remind yourself or other users of the answering machine. The memo message is counted as a message and can be played back like any incoming message. You can record memo messages using the cordless handset, too. 1. Press MEMO on the base unit. You hear the recorded instructions. 2. Start recording. Speak about 30 cm (12 inches) away from the microphone. If the 4-minute message limit is exceeded, recording automatically stops. 3. To stop recording, press MEMO again. If a call comes in during recording The phone will ring while recording continues. To receive the call, stop recording the memo message. If the memory becomes full during recording The "F" indicator will flash in the message counter, and recording will stop automatically. OPERATING THE ANSWERING MACHINE FROM THE CORDLESS HANDSET You can record your greeting, play back messages and perform other functions from the cordless handset. To operate the answering machine from the cordless handset, proceed as follows: 1. Press REMOTE. Wait until the REMOTE lamp lights. If there are messages, the number of messages will be announced after you press REMOTE. 2. Press the dialing key ( 0 to 9, * and # ) for the desired operation. Refer to the table on the next page for each operation. When an operation is completed, you hear continuous beeps for 20 seconds. During this period, you can start another operation by pressing the desired key. 3. Press OFF (or REMOTE) to quit the remote operation mode. NOTES: When more than 20 seconds elapse between pressing buttons (except when recording), a long beep sounds and the remote operation is canceled and you must start over again. If someone else is operating the base unit, five short error beeps will sound. If the phone receives a call during remote operation, the remote operation is automatically canceled and the phone rings except when recording a greeting. For more explanation about each operation, refer also to the pages that describe operation using the base unit. DESCRIPTION OF OPERATION FROM THE CORDLESS HANDSET Function Control key Description Play back messages 2 (PLAY) Press to start playback. Repeat messages 1 (REPEAT) Press to repeat the current message. To repeat the previous message, press with in three seconds after the current message starts. Skip messages 3 (SKIP) Press to skip the current message. You cannot skip the last message. Erase messages 4 (ERASE) To erase a specific message, press 4 (ERASE) during its playback. To erase all played messages, press 4 (ERASE) when the phone is not playing back any messages. This operation is canceled if there are any new messages. Record memo message 5 (MEMO) Press 5 and speak into the cordless handset's microphone after the recorded instruction. To stop recording, press 6 (STOP). Record greeting 7 (GREET) Press 7 and speak into the cordless handset's microphone after the recorded instruction. To stop recording, press 6 (STOP). You cannot play back your greeting from the cordless handset. Check the current 8 The current time is announced at the time base unit and the cordless handset. Interrupt operation 6 (STOP) Press to stop the current operation. Turn on the answer- 0 (ANS-ON) Press to turn on the answering ing function function. Turn off the answer- # # (ANS-OFF) Press #, and after five short beeps, ing function press # again. Set the security 9 code Set the day and * time CALLING FROM A REMOTE PHONE You can call from a pushbutton (tone) phone and "pick up" new messages recorded on the phone, using the control codes for remote operations. 1. Call your phone number from a pushbutton phone. 2. When you hear the greeting, press # and your security code. The two-digit security code must be entered within two seconds. Example: If your security code is 48, press #, 4, 8. If you make a mistake, you can try again, up to three times and then you will be disconnected. Also, if you do not enter the security code within 20 seconds, you will be disconnected. If 20 seconds elapse without pressing a control code, the call will be disconnected. You hear a long confirmation beep, and the greeting stops. The number of messages recorded on the answering machine will be announced. Depending on the recorded messages, the answering machine operates as follows: If there are: Then the answering machine: New messages (messages that have Plays back the messages automatically. not been played back) Only old messages (messages that Stands by for you to enter a control already have been played back) code. No new or old messages Stands by for you to enter a control code. 3. If you want to continue with another operation, enter the control code within 20 seconds. 4. Hang up when you finish. Using the toll-saver feature When the RINGER SELECT switch is set to TS, if any new messages are recorded, the phone will answer after three rings. If no new messages are recorded, it will answer after five rings. When you call from a pushbutton phone and hear more than three rings, you will know that there are no new messages and you can then hang up, saving you the cost of the call. For more information, see also "Selecting the ringer mode". Using the forget-to-set feature If you left home and later realized that you forgot to turn the answering function on, you can turn it on by calling the answering machine and letting it ring for 10 rings. The answering machine will automatically answer a call after 10 rings even if the answering function is off. The answering function will remain on for all subsequent calls. CONTROL CODES FOR REMOTE OPERATIONS Task Control code Play back new messages. # 2 Repeat the current message. # 1 If the operation is done within the first three seconds of a message, the phone will jump to the previous message instead. Skip to the beginning of the next message. # 3 Erase messages. # 4 To erase a specific message, press #, 4 while the message is being played back. To erase all messages that have been played back, press #, 4 when your phone is waiting for further codes. Record a new greeting (up to about a minute). * 7 To record, proceed as follows: 1. Press *, 7. 2. When you hear the recorded instructions and a long beep, start speaking. 3. When you finish, press *, * or hang up to stop recording. If you stop recording, you will hear your new greeting for confirmation. Turn on the answering function so that callers can record * 0 messages. Turn off the answering function so that incoming calls are not # 0 answered. Interrupt the current operation. * * Your phone waits for further codes. (EB 2/9/96)