Wireless Phone (430-0160) Troubleshooting Faxback Doc. # 3468 Jack System If none of the suggestions below remedy your problem, do not return the system to your Radio Shack store. Instead please call the Customer Service system Toll-Free Helpline. This helpline is only for the Wireless Phone Jack. 800-409-5111 10 am to 7 pm We do not expect you to have any problems with your system. If you do, refer to the following chart before you return the system for service. Problem Try This Static Interference. Move the base or extension unit. Fluorescent lights, light dimmers, computer surge protectors, and home automation controllers can cause interference. Cannot set the Move the base or extension unit. security code. Try the security code procedure several times. Cannot dial out. Decrease the distance between the base and the extension units. Be sure the outlet has power. During a power failure, only phones connected to the base or directly to the phone jacks operate. Phone does not ring. Decrease the distance between the base and the extension units. No dial tone/High-pitched Reset the system. beep from hand set. (br/all-12/15/94)