ET-532 10-Channel Cordless Telephone
(430-1032)                 Troubleshooting            Faxback Doc. # 31154

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help.  If you still have problems,
check other phones on the same line to see if they work properly.  If they
do and the problem does not seem to be with your phone service, take your
phone to your local Radio Shack store for assistance.

PROBLEM:  The handset does not work.

SOLUTIONS:  Be sure POWER is set to ON.

            Move handset closer to the base.

            Be sure the phone line cord and AC adapter are correctly and 
            securely connected.

            Be sure the battery is charged.

            Fully extend the base's antenna vertically.

            Return the handset to the cradle for 10 seconds, then try
            again.

PROBLEM:  Volume drops or you hear unusual sounds.

SOLUTIONS:  Someone has picked up another phone on the same line. 
            Hand up the other phone.

PROBLEM:  Call is noisy.

SOLUTIONS:  Do not place the base near appliances or large metal objects.

            Hang up and redial the number.

            Keep the handset away from interference sources such as
            computers, remote control toys, wireless microphones, wireless
            alarm systems, wireless intercoms and room monitors,
            fluorescent lights, and electrical appliances.  If the
            interference is severe, turn off the interfering device.

            Press CH to switch to another channel.

PROBLEM:  The handset's range decreases.

SOLUTIONS:  Fully extend the base's antenna vertically.

            Return the handset to the cradle, and recharge the battery.

            Be sure the antenna is not touching a metal surface.

PROBLEM:  Receiver sound flutters or fades.

SOLUTIONS:  Be sure the battery is charged.

            Fully extend the base's antenna vertically.

            Move handset closer to the base.

PROBLEM:  Can make calls, but telephone does not ring.

SOLUTION:  Telephone company may be using unusual ringing methods.  Your 
           telephone is designed for standard straight line bridged 
           ringing.

           Be sure POWER is set to ON.

PROBLEM:  Can receive calls, but cannot make calls.

SOLUTION:  Set TONE/PULSE correctly for the type of service you have

           Check with the phone company to see if service is out in your
           area.

PROBLEM:  You cannot answer/make a call and the handset sounds an error
          tone when you lift it from the base or press TALK.

SOLUTION:  The phone might be receiving interference from another RF
           signal; or, if the handset is away from the base during a long
           period of AC power failure, the phone might loss its access
           protection code.  Return the handset to the base for 5 seconds.


(SP/N 3/9/96)