SPP-X50 / 30 Sony Cordless Telephone
(430-8003)                 Troubleshooting            Faxback Doc. # 33567

PROBLEM                         CAUSE/SOLUTION

Storing Memory Dialing Numbers  

You hear five short error      -Make sure you follow the procedure in
beeps and cannot store a        storing the number correctly, see Faxback
memory dialing number.          Doc. # 33564.
                               -Make sure the number is less than 16 digits.

MAKING CALLS

The "OUT OF RANGE" message     -Extend the antenna vertically.
flashes on the display and     -Move the cordless handset closer to the base
you hear five short error       unit.
beeps                          -Place the base unit away from noise sources.

The LOW BATT mark flashes      -Exchange the battery pack in the cordless
on the display.                 handset with a fully charged one, see
                                Faxback Doc. # 33561.
                               

You hear no dial tone.         -Make sure the telephone line cord is 
                                securely connected to the telephone outlet.
                               -Exchange the battery pack in the cordless 
                                handset with a fully charged one.

The telephone always connects  -Make sure the dial mode setting is correct,
to the wrong number, or does    (see Faxback Doc. # 33562).
not connect at all, even 
though the numbers you dial 
are correct.

The phone does not             -Make sure the number (including the tone and 
redial correctly.               pause digits, if used) you last dialed is
                                less than 32 digits long.
                               -Make sure the last dialed number is really 
                                the one you want to dial.

One-touch dialing or speed     -Confirm the number stored in the one-touch
dialing is incorrect.           dialing or speed dialing.

You hear a beep every          -The cordless handset or the base unit is
0.5 second when you try         engaged in conversation.
to make a call.

TALKING ON THE CORDLESS HANDSET

You hear interference when     -Move the cordless handset closer to the base
talking on the cordless         unit.
handset.                       -Press CHANNEL on the cordless handset to
                                avoid interference.
                               -Place the base unit away from noise sources.

You hear a beep every second   -It is an out-of-range alarm.  Move the cord-
during the conversation.        less handset closer to the base unit within
                                15 seconds.

You hear a beep every          -Exchange the battery pack in the cordless
3 seconds.                      handset with a fully charged one.

RECEIVING CALLS

The cordless handset does      -Move the RING ON/BATT SAVE switch to RING
not ring even when the base     ON. 
unit rings.                    -Exchange the battery pack in the cordless 
                                handset with a fully charged one.
                               -Extend the antenna vertically.
                               -Move the cordless handset closer to the base 
                                unit.
                               -Place the base unit away from noise sources.
                               -Make sure you are not storing a memory 
                                dialing number; otherwise you cannot receive 
                                any calls.
                               -Make sure you are not using the intercom.

TALKING BETWEEN PHONES

The cordless handset does      -Move the RING ON/BATT SAVE switch to RING
not ring when you use the       ON.
intercom from the base unit.   -Exchange the battery pack in the cordless 
                                handset with a fully charged one.
                               -Extend the antenna vertically.
                               -Move the cordless handset closer to the base 
                                unit.
                               -Place the base phone away from noise sources


(YO/EB 6/11/96)