HS-149  (430-0192)              Troubleshooting        Faxback Doc. # 9707

If the HS-149 Telephone Headset is not working as it should, follow the
suggestions below to see if you can eliminate the problem.  If you cannot,
take the headset to your local Radio Shack store for assistance.

Symptom                             Check to be sure that:

Trouble transmitting                SELECT 1/2/3 is set correctly.
(caller has trouble                 The microphone is adjusted correctly.
hearing you), but                   The headset amplifier's batteries are
receives OK.                        not weak.

Trouble receiving or                The headset is securely connected to
headset does not work               the headset amplifier.
at all.                             The headset amplifier is securely
                                    connected to the phone.
                                    The headset amplifier's batteries are
                                    not weak.
                                    The phone line is working.
                                    The phone is working.

Lightning

Most phones have built-in protection circuits to reduce the risk of damage
from surges in telephone and power line currents.  These protection
circuits meet or exceed FCC requirements.  However, lightning striking
the telephone lines or power lines can damage the HS-149 and the phone
it is connected to.

Lightning damage is not common.  Nevertheless, if you live in an area that
has severe electrical storms, we suggest that you disconnect your phone
during storms to reduce the possibility of damage.

(LB/all-02/24/95)