Plug'n Power Home Control Interface
(610-2617)                 Troubleshooting            Faxback Doc. # 19264

1.  If a Module won't go on or off manually from the rocker keys:

    Check that you have power to the outlet controlling the Module and
    the switch on the light or appliance is ON.

    Check that the red light on the Interface goes on when you press a
    rocker key.

    Check that the Unit Code and Housecode on the Module are set 
    correctly.  The Housecode on the Interface will be "A" unless you
    changed it when you set up the program.

    Try plugging the Module and the Interface into the same outlet.  If
    it doesn't work in ANY outlet, not even with the Module and the
    Intake in the same duplex receptacle (top and bottom) replace
    the Module.  If it works in some outlets but not in others, contact
    the factory for help.

2.  If the Interface appears to be "completely dead".

    Before returning it, unplug it from the 120V outlet, remove the battery
    and wait 10 seconds.  Then reconnect it to the outlet, reinstall the
    battery and see if it works.  Note, you will have lost all of your
    programmed information by doing this but if the Interface now works
    this indicates that the microprocessor was "latched up", a rare
    condition which can occur with CMOS circuitry.

3.  If a Module doesn't go on or off at the programmed times.

    First check that the Module works from the Interface rocker keys, see
    No. 1 above.

    Connect the Interface to the computer and review the program for the
    Module in question.  Check that you entered the time, day and AM/PM
    correctly.

    If you find NO PROGRAM i.e no timed events etc. check the battery in
    the Interface.  You may have had a power outage, and if the battery is
    dead, you could have lost all of your program.

    Check that the clock (time and day) is set correctly.  Check that the 
    Housecode is set correctly.

INTERCOM SYSTEMS.

Intercom systems which send voice signals over existing electrical wiring
may interfere with the operation of your Interface when the intercom is
in use.  If the Intercom system has it's own separate wiring it will not
interfere with the Interface.

POWER INTERRUPTIONS

Your Interface has battery back up (if you installed a 9V alkaline battery)
to protect your program in the event of a power outage.   However, when the
power is restored after an outage, Lamp Modules and Wall Switch Modules
will normally be OFF.  Appliance Modules will stay as they were before the
interruption.


(CS 1/3/96)