Wireless Home Security System (490-2551) Troubleshooting Faxback Doc. # 19509 If you experience problems with your security console or accessories, try correcting the problem as suggested in this section. If you cannot correct the problem, contact your local Radio Shack store for assistance. ┌──────────────────────────┬──────────────────────────────────────────────┐ │ Problem │ Solution │ ├──────────────────────────┼──────────────────────────────────────────────┤ │The system does not arm. │* Check that INSTALL/RUN 1/RUN 2 on the │ │ │ console is in the RUN 1 or RUN 2 position. │ │ │ │ │ │* If you are using a remote control to arm the│ │ │ system, check that the battery indicator on │ │ │ the remote control turns on when you press │ │ │ ARM on the keychain remote control or ARM │ │ │ HOME/ARM AWAY on the handheld remote control│ │ │ Replace the battery and re-initialize the │ │ │ remote control, if necessary. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │A zone indicator flashes │* One of the sensors/motion detectors has not │ │slowly. │ reported in during the past 4 hours. │ │ │ │ │ │* Check the battery in the sensor/motion │ │ │ detector to see if it needs to be replaced, │ │ │ or bypass the zone. │ ├──────────────────────────┼──────────────────────────────────────────────┤│ │ │ │A zone indicator flashes │ You pressed BYPASS on the console to arm the│ │rapidly. │ system while a sensor/motion detector was │ │ │ reporting a problem. Correct the problem. │ │ │ The zone arms automatically when the problem│ │ │ is corrected. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │You hear a repetitive │Check the zone indicators. If a door or │ │trouble alarm when you │window is open, its zone indicator is on. If │ │try to arm the system, │there is a problem with a sensor or motion │ │and it does not arm. │detector, its zone indicator flashes slowly. │ │ │You can correct this two ways: │ │ │ │ │ │* Press DISARM. Check that each wireless │ │ │ sensor transmitter is working properly and │ │ │ that you not left a door or window open. │ │ │ Then are the system. │ │ │ │ │ │* While the trouble alarm is sounding, press │ │ │ and hold BYPASS on the console to override │ │ │ the problem zone (its zone indicator then │ │ │ flashes rapidly). Then arm the system. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │The alarm trips when you │ Arm the system in the delay mode. Set the │ │enter the house before you│ DELAY switch on the entry door sensor to MAX.│ │have time to disarm it. │ Set the ENTRY switch on the handheld remote │ │ │ control to DELAY, and then press ARM HOME OR │ │ │ ARM AWAY on the handheld remote control. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │You cannot turn lights on │* Make sure you set the house and unit code on│ │or off from the LIGHT ON │ the module(s) to the same letter and number │ │or LIGHT OFF buttons on │ as the console. │ │the remote. │ │ │ │* If you have more than one console, ensure │ │ │ that you set both to the same house and unit│ │ │ code. │ │ │ │ │ │* Be sure the light you are trying to control │ │ │ is plugged in and has its on/off switch in │ │ │ the on position, and that its bulb is good. │ │ │ │ │ │* Plug the module into another outlet on the │ │ │ same electrical circuit as the console. │ │ │ │ │ │* Check that the battery indicator on the │ │ │ remote control comes on when you press a │ │ │ button. Replace the battery and reinitialize│ │ │ the remote control, if necessary. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │You open a door or window │* Check to see if the system is armed. │ │and the alarm does not │ │ │trip. │* Be sure INSTALL/RUN 1/RUN 2 on the console │ │ │ is set to RUN 1 or RUN 2. │ │ │ │ │ │* Press TEST on the wireless sensor │ │ │ transmitter and see if the alarm trips. If │ │ │ the alarm does not trip, see if the sensor │ │ │ indicator comes on when you press TEST. If │ │ │ the indicator does not come on, replace the │ │ │ battery and re-initialize the sensor, if │ │ │ necessary. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │You do not hear a chime │ Check if you can arm the system when INSTALL/│ │from the console when you │ RUN 1/RUN 2 on the console is set to RUN 1 or│ │press ARM to install a │ RUN 2. If you can, the remote control is │ │remote. │ already installed and no further action is │ │ │ necessary. If not: │ │ │ │ │ │ 1. Set INSTALL/RUN 1/RUN 2 on the console to │ │ │ INSTALL. │ │ │ │ │ │ 2. Press CODE (located beneath the label on │ │ │ the remote control) with a pencil, then │ │ │ press ARM again. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │You do not hear a chime │ With INSTALL/RUN 1/RUN 2 on the console set │ │from the console when you │ to RUN 2, check that the console chimes when │ │press TEST to install a │ you press TEST on the sensor or motion │ │wireless sensor │ detector. If it does, the sensor or motion │ │transmitter or motion │ detector is already installed and no further │ │detector. │ action is necessary. If not: │ │ │ │ │ │ 1. Set INSTALL/RUN 1/RUN 2 on the console to │ │ │ INSTALL. │ │ │ │ │ │ 2. Press CODE on the sensor or motion │ │ │ detector with a pencil, then press TEST │ │ │ again. │ │ │ │ │ │ Note: If the sensor/motion detector is │ │ │ already installed, it is installed │ │ │ again into the next available zone. │ ├──────────────────────────┼──────────────────────────────────────────────┤ │The BATTERY LOW indicator │ Install or replace the console's battery. │ │on the console is on. │ │ ├──────────────────────────┼──────────────────────────────────────────────┤ │You lose your remote │ Purchase a replacement remote control (Cat. │ │control. │ No.49-2551T or 49-2591), and then completely │ │ │ reinstall your system using different house │ │ │ and unit codes to prevent someone else from │ │ │ using the lost remote control. │ └──────────────────────────┴──────────────────────────────────────────────┘ (JC 1/22/96)