CENTRAL 5000 Monitored Wireless Security Alarm System (490-2570) Troubleshooting Faxback Doc. # 32978 If you experience problems with your security console or accessories, try correcting the problem as suggested in this section. If you cannot correct the problem, contact your local Radio Shack store for assistance. Problem Solution The system does not arm. Check that INSTALL/RUN 1/RUN 2 on the console is in the RUN 1 or RUN 2 position. If you are using a remote control to arm the system, check that the battery indicator on the remote control turns on when you press ARM on the keychain remote control or ARM HOME/ARM AWAY on the handheld remote control. Replace the battery and reinitialize the remote control if necessary. A zone indicator flashes slowly. A sensor transmitter/motion detector has not reported in within 4 hours. Check the sensor transmitter/motion detector's battery or bypass the zone. A zone indicator flashes rapidly. You pressed BYPASS on the console to arm the system while a sensor transmitter/motion detector was reporting a problem. The zone arms when you correct the problem. You hear a repetitive trouble alarm when you try to arm the system, and it does not arm. Check the zone indicators. If a door or window is open, its zone indicator is on. If there is a problem with a sensor transmitter or motion detector. Its zone indicator flashes slowly. You can correct this two ways: Press DISARM. Check that each door/window sensor transmitter is working and that you have not left a door or window open. Then arm the system. While the trouble alarm sounds, press and hold BYPASS on the console to override the problem zone (its zone indicator then flashes rapidly). Then arm the system. The alarm trips when you Arm the system in the delay mode. Set the DELAY enter the house before you switch on the entry door sensor transmitter to have time to disarm it. MAX. Set the ENTRY switch on the handheld remote control to DELAY, and then press ARM AWAY on the handheld remote control. Disarm the system before you trip a sensor (such as the supplied motion detector) set to MIN. You cannot turn lights Make sure you set the house and unit code on the on or off from the LIGHT module(s) to the same letter and number as you ON or LIGHT OFF buttons selected for the console. on the remote. Be sure the light you are trying to control is plugged in and has its on/off switch in the on position, and that its bulb is good. Plug the module into another outlet on the same electrical circuit as the console. Check that the battery indicator on the remote control comes on when you press a button. Replace the battery and re-initialize the remote control, if necessary. Make sure INSTALL/RUN 1/RUN 2 is not set to INSTALL. You open a door or window Check to see if the system is and the alarm does not trip. armed. Be sure INSTALL/RUN 1/RUN 2 on the console is set to RUN 1 or RUN 2. Press TEST on the door/window sensor transmitter and see if the alarm trips. If the alarm does not trip, see if the sensor transmitter indicator comes on when you press TEST. If the indicator does not come on, replace the battery and re- initialize the sensor transmitter, if necessary. Appliances turn off during The system flashes lights by an alarm. repetitively transmitting the signal to turn all units on or all units off. Therefore, any appliances connected to appliance modules which were on at the time of the alarm, turn off and stay off. If you do not want this to happen, set the appliance module(s) to a different house code than you selected for the console. You do not hear a chime Check if you can arm the system from the console when when INSTALL/RUN 1/RUN 2 on the you press ARM to install a console is set to RUN 1 or RUN 2. remote. If you can, the remote control is already installed and no futher action is necessary, if not: 1. Set INSTALL/RUN 1/RUN 2 on the console to INSTALL. 2. Press CODE (located beneath the label on the remote control) with a pencil, then press ARM again. You do not hear a chime from the With INSTALL/RUN 1/RUN 2 on the console when you press console set to RUN 2, check that TEST to install a door/ the console chimes when you press window sensor transmitter or TEST on the sensor transmitter or motion detector. motion detector. If it does, the sensor transmitter or motion detector is already installed and no further action is necessary. If not: 1. Set INSTALL/RUN 1/RUN 2 on the console to INSTALL. 2. Press CODE on the motion detector with a pencil or remove then reinstall the batteries in the sensor transmitter. Then press TEST again. NOTE: If the sensor transmitter/ motion detector is already installed, it is installed again into the next available zone. The BATTERY LOW indicator Replace the console's battery. on the console is on. You lose your remote control. Purchase a replacement remote control (Cat. No. 49-2591T or 49-2591), and then completely re-install your system to prevent someone else from using the lost remote control. The system arms or disarms A neighbor might have a compatible by itself. system. Re-install the remotes. The red indicator on the Press the button located beneath handheld remote control the label with a pencil and then stays on during installation. press ARM. If it still stays on, remove the battery, wait a few seconds, then replace the battery. Press the button and then ARM again. The red indicator on the Remove then reinstall the sensor sensor transmitter/motion transmitter/motion detector's detector stays on during batteries. Press TEST again. installation. The ARMED indicator is flashing. This indicates that there has been an intrusion. Also, if a zone indicator is on, this indicates which zone was violated. To turn the zone indicator off and stop the armed indicator from flashing, press the ARM or DISARM button on a remote control. If a zone indicator is not on, the violated zone is within Zones 9-16. Press ZONES 9-16 on the console to see which zone was tripped. A motion detector causes Motion detectors sense motion by false alarms. detecting a change in temperature; therefore, do not place the motion detector near an air conditioning or heating vent. Do not place it in a direct source of bright light, such as sunlight. It could be detecting a pet's movements. Set the switch on the back to 2 so it is less sensitive or cover its bottom zones. (LB/EB 5/8/96)